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I have a CVP application with lots of menus/forms. I want to create a CVP report to show every option selected by the customer during each menu in this CVP application. Can someone suggest me the best way to achieve this.
My Web Service element in the CVP application is not storing the response parameters to session variables. I am getting the right information in response_xml. I am using two session variables to store the result, but they are giving me an error messa...
I am just trying to write the call details from a CVP application to a SharePoint excel file. I am just wondering anyone has done this before to point me in right direction?
I have UCCE 9.0.1 and everything works fine except the cce web admin page. I manage to configure attributes and precision queues using cce admin page. But when I am trying to assign the attributes to an agent by clicking agent name, the page freeze b...
I am trying to connect CUIC 8.5 to CVP callback database and geting the following error on data source test connection. If I change the database name to cvp_data, then the test connection is successful. But I want to connect to callback database to r...
Thanks Janine. This looks like a good solution except I have to add many flags in the applications.Can we achieve the same thing using a session variable for each menu/form and store the form/menu value to that session variable.Is there any way to st...
