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- About John Gawf
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Member since
07-17-2009
68
Posts
9
Helpful
2
Solutions
04-11-2013
11:54 AM
I have a customer who claims that when they delete some voice mails, that sometimes they return the next day. This site claims a few others have had the same problem. Anyone else seen a problem like this? Is there a way to look at CUE messaging handling logging. I'm also not ruling out operator error and am checking that.
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Created by
John Gawf
in Small Business Wireless
in Small Business Wireless
12-04-2012
11:21 PM
12-04-2012
11:21 PM
Nicola, It may be too late, but with the new version1.0.2.3 software you can create a cluster of up to 8 WAP321's in order to share one configuration. The feature is called Single Point. Here is a paper on the feature http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps12237/ps12249/brochure_c02-717568.pdf
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12-04-2012
11:03 PM
Ivan, With the release of version1.0.2.3 software you can create a cluster of up to 8 WAP321's. The feature is called Single Point. You create a cluster name and then configure a WAP with an IP and the cluster name, then it will join the cluster and get the configuration of the cluster. It also does channel planning within the cluster. Here is a paper on the feature http://www.cisco.com/en/US/prod/collateral/wireless/ps5678/ps12237/ps12249/brochure_c02-717568.pdf That doesn't get your 100 into one management entity, but you could create 13 clusters of 8 each which is better than managing them individually.
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11-13-2012
02:26 PM
Jeremy, Where and what is the email server? SMTP Packets sourced from the CUE will have the source address 10.1.10.1. Could there be a problem returning the email conversation to CUE from the email server? Although you did say it worked before the upgrade so your routing may be right. I would get WireShark and see if SMTP packets are getting out of the UC540 and what they look like.
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Created by
John Gawf
in Voice Systems
in Voice Systems
11-01-2012
06:57 AM
11-01-2012
06:57 AM
Jim, The Office Manager is still very limitting in my opinion. You specifically mentioned changing the AA. You can configured the UC to permit Users to administer the AA prompts. They can then dial the Prompt Recording Extension and change the AA. This is configurable in CCA under Telephony->Call Handling->Auto Attendant then the Prompt Management tab.
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Created by
John Gawf
in Voice Systems
in Voice Systems
11-01-2012
01:12 AM
11-01-2012
01:12 AM
Paul, What I do is have a floating extension, say 180, which I use in the incoming Dial Plan as the extension to ring on incoming calls. In the floating extension configuration it is set to call forward all to a Hunt or Blast group which rings the phones in the office. For after hours or going into manual night service, I configure extension 180 in the Night Service configuration to "call forward night service" to the AA. Set the night service schedule under Call Handling->Night Service. What this will do is when the night service schedule kicks in, or you press the manual night service sequence it will forward right to the AA without ringing the phones in the Hunt/Blast group which 180 normally forwards to. The AA it uses will depend on the time of day and whether you've set up Business or Closed Hours AA and is totally independent of the Night Service as Jason said. Think of 180 as a key extension for controlling what happens to incoming calls, to to a Blast/Hunt Groups or is detoured by the Night Service to forward to AA during the Night Service schedule or when invoked manually.
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Created by
John Gawf
in Other Wireless - Mobility Subjects
in Other Wireless - Mobility Subjects
05-11-2012
08:55 PM
05-11-2012
08:55 PM
We are installing a 2504 with management on VLAN2. The management port is on interface 1 which is attached to a layer 3 3750. From other VLANs in the network we cannot manage the 2504 controller with the web manager. We are running the latest code, 7.2.103.0, since we are using 3600 APs. We have a TAC case open, but spent 3 hrs with them and they can't figure out the problem. TAC did some debugging and saw that the 2504 is ARPing for the address of the PC on the other VLAN instead of sending the packet to its default gateway. Anyone else have success with the management interface on a VLAN and managing the controller from another VLAN?
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Created by
John Gawf
in Other Wireless - Mobility Subjects
in Other Wireless - Mobility Subjects
05-03-2012
01:02 PM
05-03-2012
01:02 PM
We are deploying 3600 AP's with a 2504 and would like to create multiple SSID's that are mapped to unique VLANs so we can control the traffic at the Firewall. We have the 2504 up and running with AP's but there appears to be no where in the 2504 controller Web GUI to configure a VLAN mapping to an SSID. Any pointers to documentation on how to configure?
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12-21-2011
09:04 PM
This is what we are going to do is: Since the VPN Clients have to terminate on the ASA primary addresses and it appears we can’t change that termination to a secondary IP, we are going to move the current OWA access on primary IP:443 to the secondary IP address:443 via the static NAT mapping. We will also remove the port 4443 configuration from the webvpn configuration and let it default to 443.
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12-18-2011
08:33 AM
Can anyone point me to a document or tell me how to use a secondary public IP on the External interface of an ASA to terminate both the AnyConnect and IPSec clients. I have a /29 block and the primary IP is mapped on 443 to an OWA server behind the ASA. Currently I have AnyConnect listening on 4443, but users aren't remembering the port so we want to utilize one of our other available public IPs. I also want to move IPSec to the new IP so we can have one FQDN for both VPN client terminations.
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Labels:
Created by
John Gawf
in Voice Systems
in Voice Systems
09-27-2011
07:46 PM
09-27-2011
07:46 PM
David, I figured out the problem. When the packet comes out of CUE it is sourced with IP 10.1.10.1 (the internal 10.1.10.0/30 network between CUE and CME) and is put on the LAN by CME with that address. On my network, it goes to the firewall which is the default GW, but my firewall knows the 10.1.10.0/30 network at my company UC540 on another interface. It logs the packet as being spoofed since it knows that network is somewhere else and drops it. Thanks again.
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Created by
John Gawf
in Voice Systems
in Voice Systems
09-27-2011
04:23 PM
09-27-2011
04:23 PM
David, I didn't mention I also have a UC560 on a large network and it's not attached to a WAN and I have the same problem. For the topology, there is a firewall at the top of the network numbered at 192.168.5.1 and the UC540 data network is at 192.168.5.3 and there is a static default route pointed to 192.168.5.1. The firewall has an external connection to the public Internet and is doing the NAT outbound. There might be some suspect in the Firewall, but I'm monitoring packets on the network and there is no SMTP from the UC540, plus the fact that when I connect to CUE I cannot ping anything until I attach the WAN to a network and let it do the routing to the Internet.
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Created by
John Gawf
in Voice Systems
in Voice Systems
09-27-2011
03:33 PM
09-27-2011
03:33 PM
I'm installing a UC540 on a network where it will not be attached to the Internet via the WAN. Routing to the Inetnet will be through the LAN/Data interfaces. When I do this, the VM to email doesn't work. I go into the CUE command line and cannot ping any public IP's or DNS names from the command line. If I attach the WAN to a public Internet (temporary) I can ping the public IPs and DNS names from the CUE command line. Note, I can ping the public IPs and DNS names from main UC540 CME command line. I called the SBSC and they didn't know how this could be fixed, but suspected it could via command line, however that is off limits without the special CLI support contract. Has anyone solved this VM to email problem on the UC540?
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Labels:
Created by
John Gawf
in Network Security
in Network Security
09-13-2011
12:27 AM
09-13-2011
12:27 AM
Varun, That helps along with that document. I'm still confused about the purpose of the AnyConnect Essentials License. If we had just put in the Security Plus license to get to 25 client connections, then we wouldn't have needed the AnyConnect Essentials License? With just the Security Plus I could of configured the webvpn parameters, groups, authenticion methods, etc., and had the ability to get a max of 25 SSL client connections? (I've never been interested in the clientless connection in the ASA.)
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Created by
John Gawf
in Network Security
in Network Security
09-12-2011
10:25 PM
09-12-2011
10:25 PM
Varun, Thanks. Then what is the purpose of the AnyConnect Essentials license? Does that permit more than two SSL connections, which is in the base? Would it be the case if we had just bought the Security Plus license then we would have 25 IPSec VPN client connections and the two base SSL connections?
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04-11-2013
I have a customer who claims that when they delete some voice mails,
that sometimes they return the ...
12-04-2012
Nicola,It may be too late, but with the new version1.0.2.3 software you
can create a cluster of up t...
12-04-2012
Ivan,With the release of version1.0.2.3 software you can create a
cluster of up to 8 WAP321's. The f...
11-13-2012
Jeremy,Where and what is the email server?SMTP Packets sourced from the
CUE will have the source add...
11-01-2012
Jim,The Office Manager is still very limitting in my opinion. You
specifically mentioned changing th...
Created by
John Gawf
in Voice Systems
11-01-2012
11-01-2012
Paul,What I do is have a floating extension, say 180, which I use in the
incoming Dial Plan as the e...
05-11-2012
We are installing a 2504 with management on VLAN2. The management port
is on interface 1 which is at...
Created by
John Gawf
in Other Wireless - Mobility Subjects
05-03-2012
05-03-2012
We are deploying 3600 AP's with a 2504 and would like to create multiple
SSID's that are mapped to u...
09-27-2011
David,I figured out the problem. When the packet comes out of CUE it is
sourced with IP 10.1.10.1 (t...
09-27-2011
David,I didn't mention I also have a UC560 on a large network and it's
not attached to a WAN and I h...
09-27-2011
I'm installing a UC540 on a network where it will not be attached to the
Internet via the WAN. Routi...
09-13-2011
Varun,That helps along with that document. I'm still confused about the
purpose of the AnyConnect Es...
Public Statistics
| Date Registered | 07-17-2009 08:32 AM |
| Date Last Visited | 07-14-2019 06:55 AM |
| Total Messages Posted | 68 |
| Total Helpful Votes Received | 9 |
