My org is presently running CUCM v10.5.2 on premise and is preparing to migrate our voice service to a cloud VoIP provider.  I am working to document our existing setup so it can be duplicated as much as possible. Here are my questions.  Is there a w...

I'm running ASA 9.4.2 w/ AnyConnect client v4.2.  My VPN configuration uses split-tunneling, I tunnel all RFC1918 networks (10.x.x.x, 192.168.x.x, etc) and let everything else go out the local gateway.  The issue I'm experiencing is that many clients...

My organization is presently using a pair of 1941 routers as our Internet gateways.  Each router is connected to a different ISP via gig0/1 and to a local switch via gig0/0. The routers are running BGP - each router peers with it's assigned ISP as we...

My organization has a Cisco IPT system.  I'm trying to determine if it's possible to enable call screening for my extension as I receive a ton of sales calls.  Lately I've been letting all of my calls go to voicemail and then returning anything that'...

I am running CUCMBE v8.6.2.21900-5.  When we first implemented the system several years ago, we configured an external corporate directory script on an IIS server.  We then set CUCM to tell phones to pass the URL for this script to phones when the co...