Hi Mandy, Buying the power supply will only power up the phone. Now you need a dial tone. The Cisco ip phone would need a call manager to boot up and get a dial tone and a number assigned to it. This is the scenario in normal office environment. Outside your office since you don't have a call manager, you need a services provider and your IP service provider should be able to register it to their server using SIP protocol (generally) which is a bit more complicated and does not work out of the box. You have to check with them how they would register it (using a VPN ) / etc. in any case you would need a tftp server to get the SIP Firmware and pass the username and password etc. In such scenarios, You would be better off using other phones like grand stream / polycom after checking with them for the recommended model if they don't support Cisco. Regards / Durga Prasad Sent from Cisco Technical Support iPad App ... View more

Hi Michael, Ps post the output of show int for those ports. Reds/dp Sent from Cisco Technical Support iPad App ... View more

Hi, You can ask your team for the off hours when there is minimal usage or traffic. The imp ping should not drop then. Of course if you have access to your routers you can see the queue depth and drops if any. Reds/DP Sent from Cisco Technical Support iPad App ... View more

Hello Ashley, Cisco does not sell LDAP servers. Cisco sells an authentication product like ACS that helps authenticate against LDAP or windows AD servers. CUCM is Cisco unified call manager that is a software based PBX used for IP telephony. All phones would register with that server and would get extensions, dial plan , call routing etc. Hope this helps. Regards/Durga Prasad Sent from Cisco Technical Support iPad App ... View more

Hello David, I strongly recommend you look for the right solution for your office which gives you enhanced productivity along with ROI and high availability. The right product for you would be the Cisco Small Business ISA550 Series Integrated Security Appliance. For the link just google Cisco ISA550. You can look at the wifi integrated one or the plain one if you have wireless. You get load sharing, content filtering and host of other productivity enhancing features in the bargain. Hope this helps you business. Rgds/DP ... View more

You can use RSA or Vasco hardware tokens. Rgds/DP Sent from Cisco Technical Support Android App ... View more

Hello stipe For the router to route your traffic, the gateway ip should be reachable by that subnet. From you question it looks like you want to do nat for the 2 subnets. So you need your isp to help you by configuring sub interfaces with your 2 network ips so that you can use them as gateway. Also they need to put in an acl to prevent your 2 subnets from talking to each other. Rgds/DP pls rate helpful posts. Sent from Cisco Technical Support Android App ... View more

Hi netsquant, You dont failover them unless you are testing the same in a scheduled test case scenario. You can check the status regularly using the gold feature general online diagnostics feature however as a best practise. Rgds/dp Pls rate helpful posts. Sent from Cisco Technical Support Android App ... View more

Michael, Run a packet sniffer like wireshark to monitor the asa port. That will remove any doubts to begin with. Also helps you focus on the troubleshooting with confidence. Rgds/dp Sent from Cisco Technical Support Android App ... View more

Hello Darly, Though years of uptime might give you bragging rights :-) it is best practise to update the ios with every stable or maintenence release. That would result in maybe a year of uptime everytime if everything else goes well. Sometimes yearly security audits would also throwup results recommending updates if applicable to you. In summary in today's security conscious world, long uptime does not mean everything is good in that setup. Regards/DP Pls rate helpful posts and mark as answered if applicable. Sent from Cisco Technical Support Android App ... View more