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- About Richard McLoughlin
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Member since
12-06-2005
112
Posts
39
Helpful
1
Solution
Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
12-01-2019
01:40 PM
12-01-2019
01:40 PM
Any thoughts anyone. I have tried setting my PIN back to the default and then re-doing the export. The hash in the PIN field was different which kind of torpedo's my theory :-(
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-01-2019
01:32 PM
12-01-2019
01:32 PM
If not the Publisher servers IP address, then they key press will be passed to the subscriber that the phone is registered with in the first instance who will then update the publisher. So your wire shark capture should certainly show conversation between the telephone end points IP address and either the Publisher or the Subscriber. Are you seeing any traffic at all on the mirrored network port? Rich
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
11-19-2019
08:00 AM
11-19-2019
08:00 AM
That's annoying! I've looked at the Cisco admin guide and all it essentially says is "unlock the phone options if you need to" It doesn't say how.
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Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
11-19-2019
07:27 AM
11-19-2019
07:27 AM
Hi Possibly a question for the SQL query super gurus among you but I've been asked if it is possible to list all of the end users that are still using the default extension mobility PIN. I.E the PIN that would have been set when their accounts were first created. We are using CUCM 11.5 and our user accounts are LDAP provisioned.. Don't get me wrong - I don't need or want to know what the PINS are, just who hasn't bothered to change their PIN from the default (we advise people that they should change them but don't enforce it). I have found that if I CUCM Admin - Bulk Administration - Users - Export Users and set the output file to "All User Format" the resultant file does have a column labeled "PIN" which does appear to contain a hash of the PIN set against each user account. Is it reasonable to assume that where the value is identical, as it is on 1276 of accounts listed, that they are using the same and probably the default PIN? As ever, any help is appreciated Thanks and regards Richard
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Labels:
Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
11-19-2019
06:57 AM
11-19-2019
06:57 AM
You have tried pressing "settings" or "administrative settings on an 8861 followed by **# yes/no?
... View more
Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
10-14-2019
08:33 AM
10-14-2019
08:33 AM
Excellent news. From my own personal experiences, I've found it pays to set aside some time to familiarise myself with Audi Text Manager. It has saved the day so many times that it is now my "go to" utility. All the best Rich
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
10-14-2019
02:19 AM
10-14-2019
02:19 AM
You can narrow it down if you wish by:- Bulk Admin - Phones - Export Phones - All Details and on the next screen "Select Device Type and select the device type you want to report on. HTH Rich
... View more
Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
10-04-2019
04:09 AM
10-04-2019
04:09 AM
Sorry - just seen the date time stamp of the last post. Late again :-(
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
10-04-2019
04:08 AM
10-04-2019
04:08 AM
If you are running your CDR load 24/7, you are always going to crash into your DRS backup yes/no? Try re-scheduling the load for a specific time well away from your DRS backups and see if the problem clears. All the best
... View more
Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
in Collaboration, Voice and Video Videos
02-08-2019
02:47 AM
02-08-2019
02:47 AM
Nice work - You Tube aside, its still interesting to see and hear the differences. Thanks for sharing.
Best
Richard
... View more
Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-13-2018
08:05 AM
12-13-2018
08:05 AM
I believe that both devices (defined by their separate MAC addresses) need to be configured. I think that the point that George is making is that the directory number (DN) assigned to the line, because it's the same directory number (assuming it's in the same partition by the way) is treated as a single entity for the large part. Changes applied via the line on one device will be automatically reflected when viewed from the second device. That's not true for all parameters though, you can configure different caller IDs which are device specific even though the DN is the same
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-13-2018
07:52 AM
12-13-2018
07:52 AM
Curious, that's the same value that we use!. Just as a thought, try increasing it to 4 or 5. Depending on port config, it may be registering the MAC on both the access VLAN and the voice VLAN so you are using two of your allocated addresses for each device. The dual registration may only be temporary while the phone sorts its life out de but it may be enough to ruin your day and prevent the second device registering.
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-13-2018
07:30 AM
12-13-2018
07:30 AM
Is port security enabled on the switch port? (I'm assuming a Cisco switch here which might be incorrect). If it is enabled, check the number of configured MAC addresses allowed (switchport port-security maximum x). If the statement is missing altogether and port security is enabled, the port will only accept one device. The fact that either phone registers on its own makes me think its not a sticky MAC issue. Cheers Richard McLoughlin Senior Operations Analyst (IPT Specialist) Infrastructure Team Room 301 Babbage Building | University of Plymouth | Drake Circus | Plymouth | PL4 8AA | UK Tel: 01752 588714 | Mob:07866 891318 | Email: richard.mcloughlin@plymouth.ac.uk
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Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-12-2018
04:08 AM
12-12-2018
04:08 AM
Thanks for this.
Yes it does at least boot and pickup an IP address which is a marked improvement from "connecting". We still need to update our firmware from 12-0-1-12 or you just go around in circles. But its great to be able to confirm we hadn't "bricked" a very expensive conference phone 5 minutes after taking it out of the box.
Cheers
Rich
... View more
Created by
Richard McLoughlin
in IP Telephony and Phones
in IP Telephony and Phones
12-12-2018
04:03 AM
12-12-2018
04:03 AM
Nice one Rob - that is exactly the issue I have. The latest and greatest (cmterm-8832-sip.12-5-1-16.k3.cop.sgn) is available now so will give that a go. At least its not a device pack so the impact is fairly minimal in that it only affects the 8832.
Given that we've already broken it, things can only get better.... can't they :-0
Cheers
Rich
... View more
Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
12-01-2019
12-01-2019
Any thoughts anyone. I have tried setting my PIN back to the default and
then re-doing the export. T...
12-01-2019
If not the Publisher servers IP address, then they key press will be
passed to the subscriber that t...
Created by
Richard McLoughlin
in IP Telephony and Phones
11-19-2019
11-19-2019
That's annoying! I've looked at the Cisco admin guide and all it
essentially says is "unlock the pho...
Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
11-19-2019
11-19-2019
Hi Possibly a question for the SQL query super gurus among you but I've
been asked if it is possible...
Created by
Richard McLoughlin
in IP Telephony and Phones
11-19-2019
11-19-2019
You have tried pressing "settings" or "administrative settings on an
8861 followed by **# yes/no?
10-14-2019
Excellent news. From my own personal experiences, I've found it pays to
set aside some time to famil...
Created by
Richard McLoughlin
in IP Telephony and Phones
10-14-2019
10-14-2019
You can narrow it down if you wish by:-Bulk Admin - Phones - Export
Phones - All Details and on the ...
Created by
Richard McLoughlin
in IP Telephony and Phones
10-04-2019
10-04-2019
Sorry - just seen the date time stamp of the last post. Late again :-(
Created by
Richard McLoughlin
in IP Telephony and Phones
10-04-2019
10-04-2019
If you are running your CDR load 24/7, you are always going to crash
into your DRS backup yes/no?Try...
Created by
Richard McLoughlin
in Unified Communications Infrastructure
09-26-2019
09-26-2019
Thanks for the clarification Manish, very useful. I will cease trying to
fix what is not broke:-)
Created by
Richard McLoughlin
in Collaboration, Voice and Video Videos
02-08-2019
02-08-2019
Nice work - You Tube aside, its still interesting to see and hear the
differences. Thanks for sharin...
Created by
Richard McLoughlin
in IP Telephony and Phones
12-13-2018
12-13-2018
I believe that both devices (defined by their separate MAC addresses)
need to be configured. I think...
Created by
Richard McLoughlin
in IP Telephony and Phones
12-13-2018
12-13-2018
Curious, that's the same value that we use!. Just as a thought, try
increasing it to 4 or 5. Dependi...
Created by
Richard McLoughlin
in IP Telephony and Phones
12-13-2018
12-13-2018
Is port security enabled on the switch port? (I'm assuming a Cisco
switch here which might be incorr...
Public Statistics
| Date Registered | 12-06-2005 09:13 AM |
| Date Last Visited | 12-04-2019 12:49 AM |
| Total Messages Posted | 112 |
| Total Helpful Votes Received | 39 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 10 | |
| 5 | |
| 5 | |
| 5 |
