Hello,
I am looking for the best architecture for integrate some international branch offices into our CUCM + IM&P network.
Theses branch offices are connected to the main voice network by MPLS but is not possible that a branch office device see th...
Hello all,I have installed Prime Collaboration Assurance (10.6) plus Prime Collaboration Provisioning (10.6) and I have attached both with the Prime Collaboration 360 option.I have tried to install SSL certificates signed by the internal CA. With Pr...
Hi,When no agents are logged on contactac certer, script trasfer calls to an external phone (PSTN) Are there any possibility to know if transferred call has been answared?The platform are composed for ICM 7.5 and IP IVR 7.0.Thank you in advance
I need detect form RONA script when a call has been answered from an agent and this try to transfer to another agent that no answer the call and then the call has been rerouted to RONA script.Platform consists of: CCE 7.5 + IP IVRsomeone can help meT...
Hi all,I have found this note in the chapter 'Network Synchronization for the Cisco 4000 Series ISRs' into the document 'Configuring the Cisco Fourth-Generation T1/E1 Voice and WAN Network Interface Module' https://www.cisco.com/c/en/us/td/docs/ios-x...
Hi,I have configured 3 E1 isdn PRI located at one NIM-1MFT-T1/E1 and one NIM-2MFT-T1/E1, like the required is that the ISR4331 acts as isdn network side I have configured clock as you indicate in example 3 but I have a lot of sleeps in the 3 controll...
Hi,Thank you for your answer.I don't think so, I have not any information regarding that the problem has arisen adjusting the camera position or something like that.Next Thursday we will try to reproduce the problem with the same scenario and the sam...
Hi,
Thank you for your answer.
The language is set to Spanish and the iccons was appeared during a multipoint conference, a point to point video plus a audio call, on a certain moment, video call was droped, the SX20 seemed frozen but audio call rema...
