Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi, I'm not sure if flex-cc license still has basic and advanced IVR concept applied in UCCX. Flex-CC datasheet only mention that you will get Touch-tone IVR (2 ports per agent) for both standard and premium license but never mention about how many a...
Hi Everyone, Has anyone successfully use windows 10 (2004 version) connect to WLAN with WPA3 Enterprise only mode? I have configured WLAN on WLC9800 with WPA2+WPA3, PMF Required, AES, 802.1x-SHA256 but I can't use windows 10 with intel wireless-AC 92...
Hi Everyone,
Our customer already has B200M4 Blade Server but the model is not TRC1 (Specs is higher than TRC1).
I'm not sure, will PCCE successfully validate the hardware and allow us continue to initialize the configuration.
Please advise.
Best...
Hi Everyone,
Our customer has 2 datacenter but the second datacenter infrastructure is not ready yet.
So they ask me to install PCCE only side A first and after second data center is ready then install side B.
I'm not sure can I install PCCE only ...
Can anybody be able to add SocialMiner 12 in UCCX 12 configuration?
I always get the error
"Authentication error occured. SocialMiner username or password is invalid. Please check whether caps lock key is on"
I have already added UCCX IP address ...
Hi Deepak,
Thank you for the information.
If I set the deployment type to CCE-PAC-M1in PCCE web admin, will the validation allow me to continue?
Best regards,
Tinnakorn