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Hello Group, I'm looking at the finesse API guide and see that I can get a list of call variables from the system API. What I want to do is to pull a call variable from a call via the API. What I'm missing is; how do you filter which call you ar...
Hello,
I'm trying to find out the stacking capabilities and limitations around the newer 3850 XS switch. Based on the Data Sheet it says we can stack ther 12XS and 24XS. Is there a limit to the number of switches we can have in the stack and are t...
Thanks Denise. That's what I was looking for. I figured there had to be an ID (Dialog) associated with the call. I was just looking at the wrong API. Is there a way to identify the dialog of the call? Can it be pulled from the call into a variable?
I see that SF is for SalesForce and MSD is for Dynamics, but I actually see 2 choices for salesforce.
IPCX-BS-SF-VAGT-1Y - B+S CRM conn/Salesforce on top of voice for CCX 1 yr subscription includes maintenance
and
IPCX-BS-SF-VAGT - Salesforce b+s ...
Just to note....Since version 9.X, I've had to put the OS secure into passive prior to upgrading vmtools. When the server comes back up, you need to change back to enforce. If you don't first change to permissive, the server will show the vmtools up ...
