Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
We have a customer who has a number of 3850 switches running IOS-XE 3.6.6These switches have a lot of ip helper-addresses configured one one VLAN (>50)We need to upgrade them to 16.6.6 but 16.6.6 restricts the number of ip helper-addresses to 16 per ...
Trying to install UCCX 12.0(1)ES01 but the readme doc for UCCX 12.0(1)ES01 states"Note:If you have installed thelanguage cop(uccx-language-pack_26-12.0.1.10000-35.cop.sgn), install the latest Language COP (uccx-language-pack_26-12.0.1.10000-36.cop.sg...
The BugID gives a workaround as:
An Engine restart will clear the counts and the Live Data will display properly until the trigger happens again.
Does anyone know what the trigger is? Surely a better workaround would be to stop whatever is triggeri...
UCCX Mobile Skill Manager - is it possible to stop a supervisor from creating a new skill?
I've just demonstrated this feature to a customer and the first thing they did once they logged in was create a new skill called "skill". Obviously this skill ...
We have a customer who found that an issue with one of their domain controllers prevented any users from logging into Desktop Agent.When a call reaches their contact centre application, the script checks an XML document to determine whether the emerg...
I realise this is an old post but I've just hit exactly the same issue. Hunt group configured for simultaneous ring only rings on one phone but if I then configure a webex user and call in it rings on the phone and webex client at the same time. Did ...
Thanks. If it's definitely an issue that only affects Solarwinds I can feed that back and we can look at alternatives and I'll have a look at Rebex Tiny SFTP.
I had problems getting this to work even after following all of the above advice and a few other things I found elsewhere. It turned out the customer had created the account in their on-premise AD and it was snyched through to Azure. When they create...
The bug notice shows affected version is 11.5 but no plans to fix it. I've just deployed a CUC 12.5 server and it appears to have the same issue. 100% memory utilisation reported in VMware but RTMT shows virtual memory at aroudnd 50% and no errors. D...
