karthikeyan swaminathan
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Beginner
Member since ‎02-21-2014
‎01-12-2022

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Hello Experts Finesse webpage showing out of service post DC maintenance reboot activity in our Lab environment.  Verified Finesse services are up and running and cross checked CTISVR status on  Agent PG is active and also ran Procmon utility --> run...
Hi Experts, I would like to know how to perform Media Sense upgrade from 10.5 to 11.5, is there any document available. Our Media sense integrated with CUCM and UCCX system. Also what pre-requistes should be consider/planned  for performing this upg...
I'm facing registration issue with phone model CP-7985. Phone keeps "REGISTERING" on checking the status from --> Settings menu, getting the set of message as [WAITFORTIME SET] TFTP TIMEOUT: SEP005006003FEED.cnf.XML CM version: Can we pull Eventviewe...
Hello All, I would like to know, what kind of information(say menu option pressed, agent state change, call connected, call disconnected) can be traced out in each ICM Components logs. RouterLoggerCTIOSCTIPG services(JGW, PIM,....) 
Hi All, Can some one share me a document or explain me how icm component works during fail over.  Consider im running duplex setup.
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Member Since ‎02-21-2014 03:45 AM
Date Last Visited ‎01-12-2022 06:33 AM
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