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fabien_damien
‎06-02-2021

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Member since ‎03-13-2014
113
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Native media recording on VG 450

Created by in IP Telephony and Phones
05-19-2021
05-19-2021
Dears, I am trying to configure Native media recording on Cisco VG 450 analog gateway.I have followe...

CUIC reports not opening

Created by in Contact Center
05-26-2019
05-26-2019
Hello, One of our customers has UCCX 11.6SU2 (ES01) in HA mode.Last month he had an issue on CUIC wh...

Re: Call Abandoned Log

Created by in Contact Center
11-05-2018
11-05-2018
Hello Abraham, I know that this problem dates back to 2011 but did you manage to solve it? Thanks

Re: Recording of Extend and connect users

Created by in Contact Center
08-27-2018
08-27-2018
Hello Jonathan, Thanks for the reply and info provided. I guess the plan here is to enable gateway r...

Recording of Extend and connect users

Created by in Contact Center
08-24-2018
08-24-2018
Hello Everyone, Has Anyone configured Extend and connect with UCCX? Can someone please advise if it'...

Re: can you confirm me after the

Created by in Contact Center
08-13-2018
08-13-2018
hello Gabriel, did you figure out the answer the question of admin rights to update the CAD clients?...

Re: Refer to below DB Schema

Created by in Contact Center
08-08-2018
08-08-2018
Hello Deepak, Do you know if these SQL queries changed in version 11.6? Thank you.

Re: CUIC - UCCX Stored Procedure List (Pulled from V11.5)

Created by in Collaboration, Voice and Video Documents
08-07-2018
08-07-2018
Hello Joey, do you have the list of parameters that these SP take? Thanks.

Re: UCCX purge duration

Created by in Contact Center
07-10-2018
07-10-2018
Hello Chris, You are right. actually there was a high CPU utilization on the uccx servers (HA setup)...

Re: UCCX purge duration

Created by in Contact Center
07-09-2018
07-09-2018
Hello Chris, thank you for your reply. but the two posts don't answer my question. let's say the pur...

UCCX purge duration

Created by in Contact Center
07-07-2018
07-07-2018
Hello Everyone, one of our customers have a UCCX 10.6SU3. question about UCCX purging: how long does...

Difference between CUPS/CUSP and Dial peers

Created by in Contact Center
05-22-2018
05-22-2018
hello Everyone, can anyone explain what is the advantage of using CUPS or CUSP over dialer in UCCE c...

Re: CTI-3-SOCKET_READ_EXCEPTION Error

Created by in Contact Center
12-13-2017
12-13-2017
Hello,   I have that problem too, were you able to solve it?   Thanks

UCCX CUIC "is always" threshold

Created by in Contact Center
11-22-2017
11-22-2017
Hello, i've been trying to use the threshold "is always" in CUIC but it does not seem to have any ef...

Re: How to become an expert in UCCX CUIC reporting

Created by in Contact Center
10-26-2017
10-26-2017
Thanks for your detailed answer, yes but these SQL statements are scary and complicated and you don'...
Public Statistics
Date Registered ‎03-13-2014 09:06 PM
Date Last Visited ‎06-02-2021 10:56 PM
Total Messages Posted 113
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