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Dears, I am trying to configure Native media recording on Cisco VG 450 analog gateway.I have followed the below configuration listed under the following link to do SIPREC recording on the FXS port:https://www.cisco.com/c/en/us/td/docs/routers/access/...
Hello, One of our customers has UCCX 11.6SU2 (ES01) in HA mode.Last month he had an issue on CUIC where CSQ historical reports were running really slow (around 15 min). But then the problem got aggravated by the report staying in loading state withou...
Hello Everyone,
Has Anyone configured Extend and connect with UCCX?
Can someone please advise if it's possible to record agents of UCCX using the extend and connect functionality?
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/c...
Hello Everyone,
one of our customers have a UCCX 10.6SU3.
question about UCCX purging: how long does the purge run? does it run for a specific period of time since its scheduled time? or runs as long as there is data to purge?
Thanks for your fee...
hello Everyone,
can anyone explain what is the advantage of using CUPS or CUSP over dialer in UCCE comprehensive deployment to distribute incoming calls from voice Gateway to CVP call servers?
Also would like to know if there is an advantage of usi...
Hello Jonathan,
Thanks for the reply and info provided.
I guess the plan here is to enable gateway recording preferred for those agents that are working remotely only. So there will be gateway media forking for streams that are related to their pho...
