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About fabien_damien
07-20-2020
fabien_damien
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03-13-2014
112
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CUIC reports not opening
Created by
fabien_damien
in
Contact Center
05-26-2019
05-26-2019
Hello, One of our customers has UCCX 11.6SU2 (ES01) in HA mode.Last month he had an issue on CUIC wh...
Re: Call Abandoned Log
Created by
fabien_damien
in
Contact Center
11-05-2018
11-05-2018
Hello Abraham, I know that this problem dates back to 2011 but did you manage to solve it? Thanks
Re: Recording of Extend and connect users
Created by
fabien_damien
in
Contact Center
08-27-2018
08-27-2018
Hello Jonathan, Thanks for the reply and info provided. I guess the plan here is to enable gateway r...
Recording of Extend and connect users
Created by
fabien_damien
in
Contact Center
08-24-2018
08-24-2018
Hello Everyone, Has Anyone configured Extend and connect with UCCX? Can someone please advise if it'...
Re: can you confirm me after the
Created by
fabien_damien
in
Contact Center
08-13-2018
08-13-2018
hello Gabriel, did you figure out the answer the question of admin rights to update the CAD clients?...
Re: Refer to below DB Schema
Created by
fabien_damien
in
Contact Center
08-08-2018
08-08-2018
Hello Deepak, Do you know if these SQL queries changed in version 11.6? Thank you.
Re: CUIC - UCCX Stored Procedure List (Pulled from V11.5)
Created by
fabien_damien
in
Collaboration, Voice and Video Documents
08-07-2018
08-07-2018
Hello Joey, do you have the list of parameters that these SP take? Thanks.
Re: UCCX purge duration
Created by
fabien_damien
in
Contact Center
07-10-2018
07-10-2018
Hello Chris, You are right. actually there was a high CPU utilization on the uccx servers (HA setup)...
Re: UCCX purge duration
Created by
fabien_damien
in
Contact Center
07-09-2018
07-09-2018
Hello Chris, thank you for your reply. but the two posts don't answer my question. let's say the pur...
UCCX purge duration
Created by
fabien_damien
in
Contact Center
07-07-2018
07-07-2018
Hello Everyone, one of our customers have a UCCX 10.6SU3. question about UCCX purging: how long does...
Difference between CUPS/CUSP and Dial peers
Created by
fabien_damien
in
Contact Center
05-22-2018
05-22-2018
hello Everyone, can anyone explain what is the advantage of using CUPS or CUSP over dialer in UCCE c...
Re: CTI-3-SOCKET_READ_EXCEPTION Error
Created by
fabien_damien
in
Contact Center
12-13-2017
12-13-2017
Hello, I have that problem too, were you able to solve it? Thanks
UCCX CUIC "is always" threshold
Created by
fabien_damien
in
Contact Center
11-22-2017
11-22-2017
Hello, i've been trying to use the threshold "is always" in CUIC but it does not seem to have any ef...
Re: How to become an expert in UCCX CUIC reporting
Created by
fabien_damien
in
Contact Center
10-26-2017
10-26-2017
Thanks for your detailed answer, yes but these SQL statements are scary and complicated and you don'...
How to become an expert in UCCX CUIC reporting
Created by
fabien_damien
in
Contact Center
10-23-2017
10-23-2017
Hello, I would like to know from Cisco professionals, what skills i need to become a UCCX CUIC exper...
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Public Statistics
Date Registered
03-13-2014
09:06 PM
Date Last Visited
07-20-2020
10:56 PM
Total Messages Posted
112
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Les Pruden
5
sameyada
5
Daniel Girard
5
ptindall
1
cdnadmin
2
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