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About Les Pruden
02-07-2021
Les Pruden
Enthusiast
36 years in Telecom - extensive experience with Nortel, Avaya and Cisco platforms. Originally from Calgary, Alberta, Canada Working in Michigan since 1998
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Member since
06-21-2010
81
Posts
86
Helpful
13
Solutions
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Re: Forward voicemail and Forward busy tone
Created by
Les Pruden
in
IP Telephony and Phones
01-23-2018
01-23-2018
Hey Jeff - You're likely hitting the busy trigger. The Busy Trigger will route any call that exceeds...
Re: What is the purpose of the directory number calling search space?
Created by
Les Pruden
in
IP Telephony and Phones
01-23-2018
01-23-2018
Hi - There is a lot on this topic in this forum - you can do a search. Also, great information on th...
Re: LOOKS LIKE SIP PHONES AREN'T REGISTERING, help
Created by
Les Pruden
in
IP Telephony and Phones
01-16-2018
01-16-2018
To add to Johnathan's great points - Check the default firmware version on your CUCM. We've seen som...
Re: MWI over QSIG PRI
Created by
Les Pruden
in
IP Telephony and Phones
01-15-2018
01-15-2018
Hi - Take a look at the Interoperability docs. The link below refers to a Nortel QSIG to CUCM integr...
Re: Call disconnects after one ring on Shared Line Directory Number
Created by
Les Pruden
in
IP Telephony and Phones
01-12-2018
01-12-2018
Hi Monish - You note that all line appearances on all phones are configured as: Max call & Busy trig...
Re: Cisco VVB 11.5 VM Issue
Created by
Les Pruden
in
Contact Center
01-11-2018
01-11-2018
Hi Remon - Take a look at this page to make sure your VM host supports the OVA. Virtualization for C...
Re: Only some ports in a VG224 have No dial-tone or Ring (totally dead).
Created by
Les Pruden
in
IP Telephony and Phones
11-28-2017
11-28-2017
Hi - What is the integration used for these (MGCP - SCCP etc.)? If this is MGCP - what is the hostna...
Re: IP Phones in SRST mode
Created by
Les Pruden
in
Other Collaboration Subjects
11-22-2017
11-22-2017
Hi - They will stay registered to the SRST router as long as needed. It sounds like all other networ...
Re: Different browser themes for different CUCM clusters
Created by
Les Pruden
in
IP Telephony and Phones
10-06-2017
10-06-2017
Great information Rob - as always!
Re: H323 Call Preservation
Created by
Les Pruden
in
IP Telephony and Phones
10-06-2017
10-06-2017
Hi - The Communications Manager System Guide is a good reference for you on this. This like is for V...
Re: Different browser themes for different CUCM clusters
Created by
Les Pruden
in
IP Telephony and Phones
10-06-2017
10-06-2017
Hi - You cannot change the theme but you can load a customized banner / logon message. We have 20 cl...
Hi -
Created by
Les Pruden
in
IP Telephony and Phones
02-02-2017
02-02-2017
Hi - Can you let us know what version of CUCM you are running? Also, what are the working / not work...
On the 4K ISR's you'll have
Created by
Les Pruden
in
IP Telephony and Phones
02-01-2017
02-01-2017
On the 4K ISR's you'll have to set the dspfarm on the voice-card. voice-card 0/4 dsp services dspfar...
Hi John -
Created by
Les Pruden
in
IP Telephony and Phones
01-31-2017
01-31-2017
Hi John - You are correct. If you take a look at the link I included and scroll down to the 7965 sec...
Hi -
Created by
Les Pruden
in
IP Telephony and Phones
01-26-2017
01-26-2017
Hi - Make sure you have created and applied a phone button template to support the module and that y...
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Public Statistics
Date Registered
06-21-2010
03:31 PM
Date Last Visited
02-07-2021
01:56 PM
Total Messages Posted
81
Total Helpful Votes Received
86
Helpful Votes Given To
User
Helpful Count
pkinane
5
Rob Huffman
10
Adrian Saavedra
5
David Hailey
15
d.haeni
5
See all >
Helpful Votes From
User
Helpful Count
fabien_damien
5
Lanthias
5
pobrien
5
cisco.smj
5
RICHARD MESSINGER
5
See all >