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Hi All,One of the Agents on the team was made a Secondary Supervisor, but still works as an Agent.When the Primary Supervisor pulls Agent Historical reports, the Agent who is Secondary Supervisor no longer appears in the two following Agent reports:A...
If I ping tools.cisco.com it is successful via ipv4:ROUTER# ping tools.cisco.comType escape sequence to abort.Sending 5, 100-byte ICMP Echos to 173.37.145.8, timeout is 2 seconds:!!!!!Success rate is 100 percent (5/5), round-trip min/avg/max = 62/62/...
Hello, On the CLI, in voice register pool:I choose "type 8851 addon 1" but the only choices are BEKEM and CKEM. I tried both BEKEM and CKEM but neither one makes the KEM's turn on. When I reset the phone a message displays saying "The phone is not se...
Dear Cisco & Community, I have dozens of now defunct Cisco Meraki MC74 phones. They are lovely phones.Instead of collecting dust and getting recycled, is it possible to allow us Collaboration experts to register them to CUCM as a third party SIP devi...
Hi everyone,I have multiple stacks of 2960S-48FPS-L switches. 3 or 4 switches per stack.All are running IOS 15.0(2)SE11I have multiple devices, some on trunk ports, some on access ports, and they show up in my mac address table as STATIC entries, not...
so it turns out, the Secondary Supervisor lost the Agent capability in UCCX when Supervisor was assigned. So when I added Agent back to his user, he now shows up in all the reports.Solved!
I have the same problem.A Third party SIP device in CUCM, device sends an Invite to CUCM, gets a 100 Trying, then a 503 Service Unavailable with this message: "399 xxxxxxxxx "Unable to find a device handler for the request received on port 5060 from ...
The answer is:"For Unified CME 12.3 and prior releases, KEM support is limited to C-KEM and BE-KEM device types. From Unified CME Release 12.5, Key Expansion Module (KEM) device types A-KEM (Audio) and V-KEM (Video) are supported for Cisco IP Phone 8...