Hi All,One of the Agents on the team was made a Secondary Supervisor, but still works as an Agent.When the Primary Supervisor pulls Agent Historical reports, the Agent who is Secondary Supervisor no longer appears in the two following Agent reports:A...

Hello, On the CLI, in voice register pool:I choose "type 8851 addon 1" but the only choices are BEKEM and CKEM. I tried both BEKEM and CKEM but neither one makes the KEM's turn on. When I reset the phone a message displays saying "The phone is not se...

Dear Cisco & Community, I have dozens of now defunct Cisco Meraki MC74 phones. They are lovely phones.Instead of collecting dust and getting recycled, is it possible to allow us Collaboration experts to register them to CUCM as a third party SIP devi...

Hi everyone,I have multiple stacks of 2960S-48FPS-L switches. 3 or 4 switches per stack.All are running IOS 15.0(2)SE11I have multiple devices, some on trunk ports, some on access ports, and they show up in my mac address table as STATIC entries, not...