Hi, Please let me know how to convert recorded prompts to g729 format ? Regards, AJ ... View more

Hi, Is it possible to integrate CUCM 8.0.3 with two different Microsoft AD forest for end user syncronization & authentication? If yes please let me know how? Regards, AJ ... View more

Hi, Devices:- CUCM 8.0.3 IP phone 9971 with firmware sip9971.9-0-4. There are two problems:- 1. When user enter Force authorization code (FAC) for long distance calls, it get displayed on the phone. Thus any other user near the phone can see the FAC. 2. If the last number dial required FAC, then user is unable to use Redial softkey. As user press redial softkey the last dialled number with suffix FAC gets dialled & calls does not get completed. For e.g. if 02034767689 is dialled with using FAC 12345. If now user user press redial the number gets dialled is 0203476768912345 & calls doest not complete (error message is played). Regards, AJ ... View more

HI, I have integrated Tandberg VCS with CUCM 8.0.3 over a SIP  trunk. I am facing below two problems:- 1. When Tandberg phone makes video call to CIsco 9971 phone. The call gets disconnected after about 2 -3 minutes, On CIsco phone call gets disconected & at Tandbeg phone call timer continues but without any video or voice. 2. When Cisco phone makes a call to Tandberg phone a fast busy tone is received. Please suggest solution for it. Regards, AJ ... View more

Hi, I have CUCM 8.0.3 & Meeting place 8.0 in network. It is to be integrated with:- CUCM - Microsoft AD CUMC - Tandberg VCS over SIP CUCM - Microsoft OCS Meditaion server over SIP trunk Meeting place - Microsoft Exchange server. There is firewall in between all these devices & we need to get required ports open for integration. Please suggest the port details to be opened. Regards, A J ... View more

Hi, Devices:- CUCM 8.0.2 When i restarted the CUCM, its web page is not opening & phones are not getting registered. Its CLI access is available. Utils service list show that node manager & service manager are running. All other services status in starting even after 1 hr of server restart. Tried command utils service start Cisco Tomcat but still same issue. please help to resolve it. Regards, AJ ... View more

Hi, Is there any way to see debug or real time status of trunk / gateway using RTMT tool ? Pease share some document to use RTMT. Regards, Abhas Jain ... View more

Hi We have following devices:- CUCM 7.0 Avaya PBX 8730 server with CM 5.2 Both these devices are integrated over H.323. Avaya PBX is configured as h.323 gateway in CUCM. I am facing two problems:- 1. If Avaya phones calls Cisco IP phone, the call gets connected but the caller id is not displayed on Cisco IP phone. Cisco IP phone displays as unknown number. 2. If Cisco phone try to call Avaya phone the call does not get connected & user hear fast busy tone. In dial number analyzer tool it shows that call is getting properly routed to h.323 gateway (Avaya PBX). Please suggest to resolve this issue. Regards, AJ ... View more

Hi, Is the procedure & patch file required to upgrdae Cisco communication manager bussiness edition (CUCM BE ) from ver 7.0 to 7.1 is different from the patch file used to upgrade CUCM 7.0 to CUCM 7.1 ? Can only communication manager be upgraded in CUCM BE without upgrading cisco unity connection available with CUCM BE ? Regards, AJ ... View more

Hi, I have created phone service for IP phone agent login. But as the user click on service button, following error message is displayed:- "Internal error : Invalid Input". Please help to reolve this issue. Regards, Abhas Jain ... View more

Hi, I have CUCM 7.1.3 in the network. I am trying to install new Cisco IP phone 6901, but not getting option for this model of phone in CUCM. Please suggest if I need to install firmware or patch on CUCM. It will be great if it can be known whether this model support Extension mobility or not ? Regards, Abhas Jain ... View more