911 dialing

[mdube]

Hey guys,

Quick (and stupid) question regarding dialing 911

If we have the following config :

dial-peer voice 58 pots

trunkgroup ALL_T1E1

corlist outgoing call-emergency

description **CCA*North American-10-Digit*Emergency**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 3

destination-pattern 9911

forward-digits all

no sip-register

!

dial-peer voice 59 pots

trunkgroup ALL_FXO

corlist outgoing call-emergency

description **CCA*North American-10-Digit*Emergency**

translation-profile outgoing OUTGOING_TRANSLATION_PROFILE

preference 5

destination-pattern 9911

forward-digits all

no sip-register

!

dial-peer voice 60 pots

trunkgroup ALL_T1E1

corlist outgoing call-emergency

description **CCA*North American-10-Digit*Emergency**

preference 3

destination-pattern 911

forward-digits all

no sip-register

!

dial-peer voice 61 pots

trunkgroup ALL_FXO

corlist outgoing call-emergency

description **CCA*North American-10-Digit*Emergency**

preference 5

destination-pattern 911

forward-digits all

no sip-register

!

voice translation-profile OUTGOING_TRANSLATION_PROFILE

translate called 1112

voice translation-rule 1112

rule 1 /^9/ //

Does it means that if I dial 911 only (not 9911) it will call outside?

This is something kind of hard to test, and as I am unsure, I prefer to check this out before telling the client what to write in their emergency plan.

Thanks guys!

P.S. a chatroom would be nice for those questions

[mdube]

Anyone?

It is my understanding that 911 would "go out" and dial 911 directly, but of course, dialing 911 is kinda wrong just to test it out...

[danplacek · Accepted solution]

Yes, that is a CCA generated config.

911 OR 9911 will work.

EDIT: I should mention -- it is always best practice to do an ACTUAL 911 test call. These can generally be scheduled by calling the non-emergency line first if you are concerned about being fined for non-emergency calls. (Though I've found they are generally very understanding about it as long as you state right away that it is a test call and you do not have an emergency)

Please rate helpful posts.

[Paul Dicine · Accepted solution]

You can also do a translation rule test without having to actually dial 911. Go to Monitor ->Telephony -> Translation Profiles and you can see the results to make sure it's working O.K.