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We are looking to upgrade a DX80 firmware which is currently shipped to a user's home As per CSR Compatibility Matrix Minimum Version for DX 80 is CE 9.2.3 the device is currently on CE 8.3.0 We want to Upgrade the firmware to CE9.10.0 and then 9.15...
The app button on the phone for Finesse just says Host not Found. we can ping them both by IP and name. It just seems something from Call Manager isn’t finding them.
Hello Everyone, We want to enable Emails for Missed Calls for few lines, upon checking found that the missed call email notification providing the calling number feature is available on the currently (Unity v11.x)However, the line in question does no...
Hello All, There is a requirement from customer running v12.x of cucm. is there a way to define something in the CUCM system/config – so that if we receive 10 digit callerid (without caller name being sent) – that we could display name + phone numbe...
Hello,We are planning to update the 'UC Service profile' on the CUCM End user page for a large group of Users using BAT >> Update users >> Custom File in CUCM 11.5.1 SU5. however wanted to understand how can we trigger this config change to the Jabbe...
Thank you Jamie.On the VPN phone however we are getting an error 'Host not found' with the FQDN of the directory and also doesn't work with the IP address either. PCAP from ASA inside interface showed no traffic related to directory service, Could yo...
Yes, I did try it just after setup and went in and set the credentials however when i signout and log back in it says Invalid credentials- is there anyway we can reset these credentials
Setting the admin/password from the device config page itself al...
