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- About NicP270591
11-05-2018
NicP270591
Member since
12-15-2010
Beginner
Created by
NicP270591
in IP Telephony and Phones
in IP Telephony and Phones
05-28-2018
07:31 PM
05-28-2018
07:31 PM
Hi All,
I have a router where I have custom ringtones installed and working fine. When a phone is set to have a custom tone as a default ring, parked calls which timeout and return to the phone ring back with the custom ringtone at a slightly faster speed than normal to signify it is not an external call coming in. This is the correct behaviour.
However, I have another router where, the custom ringtone is set. Regular Internal Calls to the phone ring with the custom ringtone, yet when a call times out from park, it returns to the phone and plays the Cisco default Chirp1 ringtone instead.
I am sure this behaviour is usually handled by DistinctiveRingList.xml, which I have created by coping the RingList.xml file, name changing to Distinctive, copying and flashing to the router. Is this correct, or should I be looking elsewhere to solve?
Nic.
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Labels:
Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
06:07 PM
05-28-2018
06:07 PM
A Physical Power-cycle seemed to fix the issue! I originally reloaded via CLI but it did not take. This seems to have done the work.
Thank you for all your help! Greatly appreciated, I have rated as helpful.
Nic.
... View more
Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
06:05 PM
05-28-2018
06:05 PM
Hi Maren,
The first time I reloaded via CLI it did not have any affect. However I have just done a physical power cycle at the router switch, and this has cleared the issue.
Thank you!
Nic.
... View more
Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
05:27 PM
05-28-2018
05:27 PM
The only way I have tested is via two internal SCCP phones, as there is not yet a SIP trunk service delivered for outbound calling. I have had telephony-service shut for 5 minutes now, I can still call between phones. Neither one of the two I am testing with has unregistered or reset. They act like nothing has happened. I shall reconfigure telephony, but given the above results, I'm not too hopeful.
Nic.
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Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
08:36 AM
05-28-2018
08:36 AM
Shut/No Shut produced no results. When I did shutdown telephony-service, phones still continued to be up and running and could still call between one-another, I assumed this command would halt all telephony activity, am I correct or is something wrong there? I have not deleted telephony-service and started again, as I am sure it would have little impact, but I may do that tomorrow and see what happens. Any other possible ideas? This is extremely unusual behaviour. Still TOH and no MOH.
Nic.
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Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
07:12 AM
05-28-2018
07:12 AM
Nipun,
followed those commands,
redid commands with music on hold from the CME 12 fileset. Same result. No-go.
Skinny Music-on-Hold Process is NOT YET STARTED!
------------------------------------- Skinny Music On Hold Status - group 0 Active MOH clients 0 (max 210), Media Clients 0, B-ACD Clients 0 File flash0:MOH/music-on-hold.au (not cached) type INVALID Media_Payload_G711Ulaw64k 160 bytes
G.729 Music-on-Hold File Status No MOH file loaded
Incorrect naming structure from the MOH folder on flash? Tried multiple ways. Otherwise, something else wrong. I used the no form of the moh command, redid it, no created cnf and recreated cnf under telephony service. flashed new moh file to tftp. Nothing.
You mentioned an ip route being needed due to the phones being on a different SVI. Can't see anything wrong but its early hours here so I may be missing the obvious.
Nic.
... View more
Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
06:48 AM
05-28-2018
06:48 AM
Indeed a stretch Maren, unfortunately did not work. But thanks for the suggestion :)
Nic.
... View more
Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
06:03 AM
05-28-2018
06:03 AM
Hi Nipun,
Phones are SCCP. Please see below outputs:
Skinny Music On Hold Status - group 0 Active MOH clients 0 (max 210), Media Clients 0, B-ACD Clients 0 File MOH01.au (not cached) type INVALID Media_Payload_G711Ulaw64k 160 bytes Moh multicast 239.0.0.1 port 2000 route 192.100.20.1 192.100.21.1
G.729 Music-on-Hold File Status No MOH file loaded
Statistic Count ------------------------- ----------- Send queue enqueue error 0 Socket send error 5 Msgs discarded upon error 4
As for the file, it has been a very long time since used, but it was pulled from a working router, have opened it and rechecked. It meets all the listed requirements
Looks like it could be a routing issue as mentioned.
Nic.
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Re: MOH on CME 2911 Non-Functional
in IP Telephony and Phones
05-28-2018
05:26 AM
05-28-2018
05:26 AM
Hi Sam,
Thanks for the reply! Enabled proxy-arp on both voice interfaces, still getting tone on hold, MOH is still not operational.
Nic.
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Created by
NicP270591
in IP Telephony and Phones
in IP Telephony and Phones
12-26-2017
06:27 AM
12-26-2017
06:27 AM
Thanks Brandon, So I would need a seperate voice port for every seperate simultaneous call into the system and pre-guess the call volume levels? I'm assuming if all licensed ports are busy when someone calls they would just get the automated "sorry, voicemail is busy, try again later" message followed by an automatic disconnect?
... View more
12-26-2017
02:45 AM
Hi All,
Soon to implement my first CUE system on ISR G2. In regards to port licenses, what constitutes a "simultaneous connection to the system" for licensing purposes?
For example, if the CME auto attendant (B-ACD) on my main business line is setup to redirect to the CUE module after hours, and I have 10 people calling that inbound number at once, and they all choose to leave a voicemail at the same time, does each one use up a port license at the same time? or are port licenses only for my people dialling into CUE system internally to check their voicemails? Anything else I may have missed?
My apologies for the "basic" question. Searched all through the forum and Cisco docs referenced on similar posts but couldn't find a definitive answer on this version of the question. Please clarify.
Thanks in advance!
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Labels:
10-26-2015
09:46 PM
Hi all, I have recently acquired two Cisco 7965 IP Phones, booting them up and placing them side by side, I noticed that the text size of the actual Soft Keys, system message, and extension number is different on each phone. One is large font, the other is smaller. They both work fine, and I believe they are both loaded with the same SCCP revision (SCCP45.9-3-1SR1-S). Has anyone noticed this behavior before, and is there any way to get them to the same size? Nearly insignificant I know, but as these phones will be placed side by side we'd prefer them to both have the larger font and look virtually identical, the larger size seems to help a little with employees who have difficulty seeing clearly. I'm assuming the fix is to check revisions and then upgrade/downgrade firmware on the smaller text phone to get it back to larger size, but just wanted to confirm? Thanks, Nic.
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Labels:
Created by
NicP270591
in IP Telephony and Phones
in IP Telephony and Phones
10-22-2013
02:59 AM
10-22-2013
02:59 AM
I shut down my 1007 for testing and the call failed. But normally it works fine. Very strange, I will do some testing next time I get the chance and report back. May take a couple days however before I can get on-site. Nic.
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Created by
NicP270591
in IP Telephony and Phones
in IP Telephony and Phones
10-19-2013
08:16 PM
10-19-2013
08:16 PM
Hi Andrew, Config as follows: dial-peer voice 1007 voip corlist outgoing callMobile description IP Mobile Calls translation-profile outgoing 1 preference 1 destination-pattern 004........ session protocol sipv2 session target sip-server voice-class codec 1 dtmf-relay rtp-nte no vad ! dial-peer voice 2017 pots corlist outgoing callMobile description POTS IP Mobile Calls BKCLID preference 2 destination-pattern 004........ port 0/0/0 forward-digits 14 prefix 1831 no register e164 ! sip-ua credentials username USERNAME password 7 PASSWORD realm REALM authentication username USERNAME password 7 PASSWORD realm REALM no remote-party-id retry invite 2 timers trying 150 registrar dns:sipprovider.net expires 3600 sip-server dns:sipprovider.net ! I attempted debug as requested, nothing showed up in my telnet session during a call attempt. Odd. Nic.
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Created by
NicP270591
in IP Telephony and Phones
in IP Telephony and Phones
10-17-2013
10:30 PM
10-17-2013
10:30 PM
Hi guys, I have a CME router with both SIP dial peers (preference 1) and FXO PSTN dial-peers for failover (preference 2). When SIP is unreachable, you go to dial a call, it hangs on "Ring out" for a minute or so and then returns busy tone/unknown number error. There is no failover to the preference 2 dial peer on the FXO port (same pattern just preference 2 and mapped to a port rather than SIP). 1. Why is there not failover? 2. Can I reduce the hunt time to a few seconds before it cancels SIP and switches to the PSTN peer? 3. Does this even work by default on CME, or will I need SRST on the router? Nic.
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Labels:
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 07:31 PM
05-28-2018 07:31 PM
Hi All, I have a router where I have custom ringtones installed and
working fine. When a phone is se...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 06:07 PM
05-28-2018 06:07 PM
A Physical Power-cycle seemed to fix the issue! I originally reloaded
via CLI but it did not take. T...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 06:05 PM
05-28-2018 06:05 PM
Hi Maren, The first time I reloaded via CLI it did not have any affect.
However I have just done a p...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 05:27 PM
05-28-2018 05:27 PM
The only way I have tested is via two internal SCCP phones, as there is
not yet a SIP trunk service ...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 08:36 AM
05-28-2018 08:36 AM
Shut/No Shut produced no results. When I did shutdown telephony-service,
phones still continued to b...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 07:12 AM
05-28-2018 07:12 AM
Nipun, followed those commands, redid commands with music on hold from
the CME 12 fileset. Same resu...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 06:48 AM
05-28-2018 06:48 AM
Indeed a stretch Maren, unfortunately did not work. But thanks for the
suggestion :) Nic.
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 06:03 AM
05-28-2018 06:03 AM
Hi Nipun, Phones are SCCP. Please see below outputs: Skinny Music On
Hold Status - group 0 Active MO...
Created by
NicP270591
in IP Telephony and Phones
05-28-2018 05:26 AM
05-28-2018 05:26 AM
Hi Sam, Thanks for the reply! Enabled proxy-arp on both voice
interfaces, still getting tone on hold...
Created by
NicP270591
in IP Telephony and Phones
12-26-2017 06:27 AM
12-26-2017 06:27 AM
Thanks Brandon, So I would need a seperate voice port for every seperate
simultaneous call into the ...
12-26-2017 02:45 AM
Hi All, Soon to implement my first CUE system on ISR G2. In regards to
port licenses, what constitut...
10-26-2015 09:46 PM
Hi all,I have recently acquired two Cisco 7965 IP Phones, booting them
up and placing them side by s...
Created by
NicP270591
in Unified Communications Infrastructure
04-03-2014 07:30 AM
04-03-2014 07:30 AM
Hi all,I am preparing to make the move to ISR G2, and was looking around
on the Cisco download site ...
Created by
NicP270591
in IP Telephony and Phones
10-22-2013 02:59 AM
10-22-2013 02:59 AM
I shut down my 1007 for testing and the call failed. But normally it
works fine. Very strange, I wil...
Created by
NicP270591
in IP Telephony and Phones
10-19-2013 08:16 PM
10-19-2013 08:16 PM
Hi Andrew,Config as follows:dial-peer voice 1007 voip corlist outgoing
callMobile description IP Mob...
Public Statistics
| Date Registered | 12-15-2010 08:20 AM |
| Date Last Visited | 11-05-2018 08:56 PM |
| Total Messages Posted | 127 |
| Total Helpful Votes Received | 14 |
Helpful Votes Given To
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