Hi,Currently I'm unable to access sandbox-iosxe-recomm-1.cisco.com. It's not responding on any of the ports given.Can you please look into this? BR,Manoj Surendra.
Have CUCM 12.5 cluster in production. Now I want to enable BE6000 to activate the starter bundle.Will any CUCM service affected when we enable BE6000 mode?Should we have a maintenance window to execute the same?
We have CCX 11.5. There is a requirement that no call should wait on the queue and if all the agents are engaged with calls the new call should be disconnected immediately. Also Agents should be alerted with caller ID or should be provided with a mec...
I want to use JTAPI to control a third-party sip phone for making a call, terminating and transferring. Can somebody advise whether third-party sip phones are support on JTAPI for this purpose.
Thank you very much for your response.I don't want caller to enter the call back number. The number should be collected from the caller contact details. And then that number should be provided to the agent so that he can call back later no the IVR to...