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I have a client with an MX800 registered to their local CUCM. They now want to have it registered to Webex. Is there a document explaining what needs to be done on the MX800 to move the registration from CUCM to Webex? Thank you in advance
I have a ucm/uc/presence cluster that was on ver 8.6. Successfully upgrade both UCM servers, both UC servers, and the PResence server to version 10.5.I am not adding a secondary IM & P server. After installation completed, I activated all services,...
We have UCM 8.6 integrated with a Mitel MCD 5 system which terminates our PRIs. When a UCM user calls out to the PTSN, the caller ID shows as the extension of the Cisco user. I have External Masks set on all Cisco DNs. I have also changed the Para...
I have Unified Messaging setup between Unity Connection 8.6(2) and Exchange 2010 SP1. When a voicemail is left in the subscribers UC box, it is delivered to exchange and the MWI light comes on as it should. However, when the users views the email i...
I have a customer who is just now looking to move from CM4.x and UC 1.2 to a new UCMBE 8.x platform. I am expecting this to go down like a new build, however I am curious if I can use the Cobra tool to migrate their voicemails, greeting and such to ...
**Answered** Before the Secondary Presence Engine service can be started, the server has to be added to a Subcluster. Go to UCM Administration, System, Presence Redundancy Groups.Choose the appropriate group.Under the "Presence Redundancy Group Conf...
Thank you for the quick reply Jaime. I deactivated the Presence Engine Service and reactivated. It eventually ended up in a "not running" state. SSH into server, started the service, end up with:Component is not runningCisco Presence Engine[NOTRUN...
