I have this xml document and try to get the data from this xml document: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><m:CapitalCityResponse xmlns:m="http://www.oorsprong.org/w...

Hi I have many 3rd party video endpoint connected using SIP Trunk. Call from Jabber to Jabber is working fine. Call from Jabber to Polycom is working fine. Jabber can call to AVAYA, unfortunately after connected a few minutes, it crash and disconnec...

Hi all,I am using PCCE 10.5. Now I would like to enable Outbound IVR using SIP Dialer.As UCCE reference, in order to enable Outbound IVR, it requires "Translation Route".PCCE didn't have "Translation Route" feature, so how to enable Outbound IVR in t...

Hi all,I have PCCE 10.5.Inbound call already worked properly.Now I am trying enabling SIP Dialer using Preview Dialer method.The import procedure worked properly.The dialer can reserve an agent while the agent was in ready state.When the agent press ...