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I have this xml document and try to get the data from this xml document: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><m:CapitalCityResponse xmlns:m="http://www.oorsprong.org/w...
Hi
I have many 3rd party video endpoint connected using SIP Trunk.
Call from Jabber to Jabber is working fine.
Call from Jabber to Polycom is working fine.
Jabber can call to AVAYA, unfortunately after connected a few minutes, it crash and disconnec...
Hi all,I am using PCCE 10.5. Now I would like to enable Outbound IVR using SIP Dialer.As UCCE reference, in order to enable Outbound IVR, it requires "Translation Route".PCCE didn't have "Translation Route" feature, so how to enable Outbound IVR in t...
Hi all,I have PCCE 10.5.Inbound call already worked properly.Now I am trying enabling SIP Dialer using Preview Dialer method.The import procedure worked properly.The dialer can reserve an agent while the agent was in ready state.When the agent press ...
Hi All, I have following environment:PCCE 10.5 with SIP dialerE1 port connected to PSTNI have set up call routing and inbound/outbound calls.Incoming and Outbound dialing (Predictive & Direct Preview) can work properly.Schedule callback can work prop...
Hi Ritesh, Yes, it was about agent-based campaign. If you have experienced the same problem, please double check "CUCM - SIP Trunk Security Profile Configuration". Thanks and best regards,Wahyu
Hi Chintan, I have double checked to my configuration.I have missed in "CUCM - SIP Trunk Security Profile Configuration". Thanks and best regards,wahyu
Hi Chintan, Attached is the personal callback script.PCCE and UCCE have different configuration.PCCE didn't have "Enterprise Skill Group" and "Enterprise Route" configuration.During the testing, I didn't see call hitting the personal call back script...