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Hello everyone, I am facing an issue that is driving me crazy. I have a CUCM 8.6 integrated to CUC 8.6 via SIP. All my features are running properly, however when I try to call the VM Pilot from the PSTN I got a message that the user is busy on my ga...
Hello Guys, Could anyone help me on the issue below? I am getting a cause value disconnect 21, on ISDN is considered as toul fraud, however on R2 digital I could not find out what this cause means, anyone has detected this issue before?Jun 16 12:35:4...
Hello everyone, I am trying to understanding a failure that I've faced on my CUC environment. The service DRF local has stoped and I download the logs as we can see below: 2014-05-19 09:38:04,084 INFO [main] - TraceSetting: Prev - Level=DEBUG nFile=1...
Hi all, Could you please help me onto that issue that I'm having o release 8.6.2. When I've called unity i got robotic sound ou garbled. Thanks in advance! MC
Hello Guys, I am doing a new recording greetings on Cisco Unity 4.0 to put as a prompt message on IPCC 4.0 as well. But on Unity has a limit time set to 30 seconds. Does anyone knows wheter it is possible change this or it is a default configuration ...
Hi Daniel, Excellent post. For me is not working at all. You had done something else at CUIC side. I've created a test team to do some test but still getting all access queues and teams.Any idea?Thanks in advance!Marcos Cardoso
Hi Depak,
I've done all this steps that you mentioned above. However, I'm still getting busy tone when start to monitoring the agent. I'm using 7821 and EM. You have mentioned that is mandatory to use css on device profile you meant that configura...
HI Guys,
I have created a script and point it to a user voicemail, however instead a reach the user`s vm I got the main greating of CUC.
Script configuration
UCCX Script redirecting to Users VM XXXX
Created A CTI port with the same extension a...
