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- About mukesh.singh
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Member since
09-14-2012
16
Posts
3
Helpful
0
Solutions
07-08-2013
09:16 AM
Hi Ganesh, Did you find the solution of your problem.I have the same question.without partitioning,how we can get reporting security? Regards, Mukesh Singh
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05-20-2013
10:14 AM
Dear Expert, Can someone pls tell me the procedure or steps to upgrade from UCS 1.4 to 2.0. Much Thanks, Mukesh
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Created by
mukesh.singh
in Contact Center
in Contact Center
01-17-2013
08:48 AM
01-17-2013
08:48 AM
Dear All, I just want to understand,what is actul CallsRoutedToday and CallsOfferedToday.I went through Schema guide but not able to understand properly.Need your help on this.
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Created by
mukesh.singh
in Contact Center
in Contact Center
11-28-2012
06:30 AM
11-28-2012
06:30 AM
Hi Shalid, Please check the below link for this,if this can help you. Page 15. http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_5_0/release/notes/BlnICM50.pdf
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Created by
mukesh.singh
in IP Telephony and Phones
in IP Telephony and Phones
11-11-2012
11:11 AM
11-11-2012
11:11 AM
Dear All, Does RTMT works if publisher is down?I mean if publisher is down then can we connect to subscriber through rtmt?
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11-07-2012
11:53 AM
Dear all Do you have any idea about cisco outbound dialer license and on which server this license file exist? your help is mush appreciated.
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Created by
mukesh.singh
in Contact Center
in Contact Center
11-02-2012
08:44 AM
11-02-2012
08:44 AM
Hi Senthil, Thanks for your input.I want to know,is there any databse through which i can get report of servers by running query.
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Created by
mukesh.singh
in Contact Center
in Contact Center
11-02-2012
08:18 AM
11-02-2012
08:18 AM
Hi Sahar, Generally what happens, 1.Creating Call Type 2.Creating DN 3.Mapping Calltype,DN and Script Now call comes and hits script,that means,it touches the Call type and after that call comes to skill group,might caller hangup the call while in queue. Just because of this there may be some differences in report. Mukesh Singh
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Created by
mukesh.singh
in Contact Center
in Contact Center
10-30-2012
09:09 PM
10-30-2012
09:09 PM
Dear All, can you please let me know whats all the steps for health check of CVP servers
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Created by
mukesh.singh
in Contact Center
in Contact Center
10-16-2012
06:02 AM
10-16-2012
06:02 AM
Does anyone get a chance to see this ?
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Created by
mukesh.singh
in Contact Center
in Contact Center
10-16-2012
05:38 AM
10-16-2012
05:38 AM
Dear All, what is the conceptual and functional difference between peripheral target and Enterprise peripheral target?
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Created by
mukesh.singh
in Contact Center
in Contact Center
10-14-2012
09:42 AM
10-14-2012
09:42 AM
Dear experts, what are different vru types and their functions
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Created by
mukesh.singh
in IP Telephony and Phones
in IP Telephony and Phones
10-12-2012
07:46 AM
10-12-2012
07:46 AM
Do we require transcoder when two phones communicate with eachother one with a-law and another with u-law?
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Created by
mukesh.singh
in IP Telephony and Phones
in IP Telephony and Phones
10-11-2012
04:45 AM
10-11-2012
04:45 AM
Hi Experts, Any idea how logical prationing works in CUCM?
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Public Statistics
| Date Registered | 09-14-2012 01:54 AM |
| Date Last Visited | 08-18-2017 04:03 AM |
| Total Messages Posted | 16 |
| Total Helpful Votes Received | 3 |
