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Hello,
I am setting up 2 6248 FI's as a new cluster. I erased configuration on both units, completed initial config on A-unit, and it is fine. I complete the initial config on B-unity, and it is able to join the cluster OK. However, when the B-Uni...
I have a CUCM 10.5.2 cluster that is currently using self signed tomcat cert. I need to obtain and install a CA signed tomcat cert for the publisher, however the CA will only issue certificates with FQDN's in CN and/or SAN. Unfortunately, no matter w...
Hello,
I am having an issue with UCCX reporting, with CSQ call statistics not reporting correctly. Supervisor Desktop correctly shows a list of agents on the team in the "Agents - Team Summary" pane. However the "Voice CSQs - Team Summary" shows a ...
Hello,
I have been asked to provide a monthly CSV report for long-distance call usage, with each row to include at least:
A user's nameUserID or extensionDepartmentDuration of LD calls for time period (month)
Unless I am missing something, CAR is not...
Hello,I am about to perform a UCCX upgrade from 8.5 to 10.5. Will I need to have my users uninstall the old CAD version and reinstall the new version? Or will CAD auto-update to the new version? I know that during past upgrades, auto-update worked...
Jason,May I ask what the end result of your TAC case was? I am having a similar situation with an ASA using ISE for external RADIUS, and the servers are being marked FAILED despite having REJECT set in the auth options in the appropriate external-ID...
Thanks Jaime,
I don't want to go down a rabbit hole here, but the cisco.com link you provided redirects to the same http://cisco-ac.arcsolutions.com site. Can I ask what the relationship there is? Is that a partner site? Did they develop AC? Or i...
