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Using the unified Webex app, when an enterprise user calls another enterprise user using the green phone icon from call history or from a search, the result is an ongoing ring-no answer. The previous behavior using CIPC or Jabber was for the call to ...
I am trying to remove users entirely from a legacy TSP-based Webex site, so that I can define them on a new CCA-SP based site. I can easily make the users INACTIVE from the portal, but that does not allow the e-mail to be reused in at the new site. ...
I am wondering is possible to allow Jabber users to upload profile photos themselves from the Jabber client? Our environment is CUCM/IM&P with an external web server used for photos. Because there is a large population of MRA users, we elected this...
During the upgrade process from pre-9.0 releases to CUCM 9.0 and later, ELM is installed and lets you convert your licensing from the DLU model to the UCL/CUWL licensing model. This worked fine for the upgrades that I have already done, but now I am...
I've read where that the TMSXE interface requires one CAL on the Exchange Server. What I can't seem to locate is any information on how many CALs are required for Win2008 R2 Server Standard and SQL Server 2008 R2 Standard. Is there a reference docu...
In our case, the root cause turned out to be that the work number imported from Azure AD did not match the DN configured in CUCM. We have a 6-digit internal dial plan, and until we changed the attribute mapping to get those 6-digit numbers populated...
We actually tried that approach, but it made no difference. Currently working with TAC. It appears that it could be something to do with how the users sync'ed from Azure AD into Control Hub. I will post more once we resolve.
When will the IOS and Android devices no longer require the Webex Meetings app. The last couple of times I tried it, my Webex client no longer had meetings functionality, as it seems the Meetings client is cross launched to support meetings.
I did, and also conveyed what I wanted done with the unused DLUs in the LCU report, but they ignored both pieces of information and issued a single license with just the allocated DLUs for all clusters and threw away all unused DLUs.