Hina Jabeen
Member since ‎01-07-2006

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  • 36 Posts
  • 0 Solutions
  • 4 Helpful votes Given
  • 5 Helpful votes Received

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I want to check number of Max attempt done by Dialer to connect a Phone, can yo u please guide which table exactly refer this? w r using SIP Dialer and in configuration, we have configured 3 Max AttemptsRegards,Hina     
I am using CLID node and matching Calling Line ID numbers to go to CSRs, anyone can tell me is there any limit for adding the numbers in the node?
Can anybody explain how to config the IVR based compaign also known as an unattended or unassisted campaign in 8.x ?Regards
HiI want to upgrade my contact centre from ICM 7.2(x) to 7.5(x) or 8.x and this need upgrade of SQL-2000 to SQL-2005. Can anyone help me out what problems will be faced during this migration?Also is SQL-2005 bundled with ICM SW?What is EOS/EOL of SQL...
At this moment we have two sides, Side-A and Side-B. Side-A has 5 Subscribers and one Publisher where Side-B has 3 Subscribers having clustering over the WAN. Now we want to separate the clusters and for this we need one Publsiher at Side-B. Can anyb...
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Member Since ‎01-07-2006 10:11 PM
Date Last Visited ‎11-13-2019 12:39 AM
Posts 36
Total Helpful Votes Received 5
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