Hello Team, I have to setup an ISDN E1 (30 channels) in Colombia, the Service Provider is Claro (Telmex). I have doubs regarding the ISDN switch-type to use. Is there anyone who have a ISDN E1 setup for Claro in Colombia? !controller E1 0/1/0framing ...
Hello Team,
We have an enviroment with a CUCM 10.5 and Cisco Unity Connection 9.1.2, the Unity Connection is integrated with LDAP.
I can import users normally from LDAP from Users > Import Users > Select users > Import Selected.
Importing the LDAP ...
Hello Team,
I'm triying to configure Multicast Music on Hold Groups with Incrementing Port Number in the VoIP Gateway as described in the below link:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cusrst/feature/guide/MOH_srst.html
We want to ...
Hello team, I have a CUCM version 10.5.2.10000-5, and I have assigned (and works fine) jabber-config.xml fulfilling the the CSF device "Cisco Support Field" with the "configurationFile=group_configuration_file_name.xml" string.The problem is that in ...
Hello team!!I have a UCCX 9 with Resource Selecion criteria as Most Skilled, and I have a question:When there are more than one "Ready" agent, and this agents have the same competence level, at which agent will be routed the call?Thank you
Hi Chris,
Thank you so much for your reply.
After the sync all fields (First Name, Last Name, Display Name, Email Address, Department, and Manager) except Display Name was updated.
The Display Name remains with the LDAP username (mbover) instead o...
Hello Marcel, Please can you explain more detailed the step 7? Once extracted the cmterm-ata190.1-1-2-005.cop.sgn.gz file I obtain the below files: copstart.shload681.txtATA190.1-1-2-005.bin.sgnATA190.1-1-2-005.loads When I open the ATA190.1-1-2-005....
Thank you Mohammed and Jonathan, Regarding to assign the users to the IMP nodes based on order, I have more questions:If I have two IMP Nodes, one in Barcelona and another in Madrid, and I want that users in Barcelona was assigned to the IMP located...
