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- About shiva.nyalam
06-19-2019
shiva.nyalam
Member since
03-04-2015
Beginner
Expertise:
Cisco CUCM
Cisco Unity
UCCX
UCCE
Voice Gateways.
MGCP
H323
SIP
Avaya Communication Manager
G650/G250/G700/MCC
Voice mail
CMS
Created by
shiva.nyalam
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
06-14-2019
02:53 PM
06-14-2019
02:53 PM
Symptoms UCM version is 11.5 Created new Device profiles and End user with BAT and tested on the 8945 and 8845 model in our remote office 1 and they were successfully with EM profile. While testing on the newly installed 8851 at another new site, we were not able to login with same EM profiles that were built in office 1 before the users. Diagnosis Then reset the password for End-user profiles, no luck, again on EU profile delete and rebuilt then it was successful but there are 100 EU which is very tedious and also they are associated with UCCX as Agents. Solution End-user profile, Go to -> Service SETTING option--> home Cluster , Check is required. that fixed the issue. it was very simple to enable on each profile quickly. Issue got resolved.
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Labels:
04-12-2019
12:22 PM
Thank you Bill, Try to find the parent fix, my understanding this phone will not work well with sharing number . TAC recommended to build hunt group instead of same number as sharing line on multiple phones.
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01-12-2018
11:41 AM
Hi Bill,
I had seen this issue with 7942/7941 Model phone, if you have shared line on multiple phone that you will get this problem.
Example if you have 10 phone sharing single number 5449. if one of those 10 phones are not On hook correctly or timeout , then you will see this problem.
So you need to identify the one phone which is not correctly on hook , then correct it. Problem will get resolve and Shared number will start ringing.
When I asked TAC he said you cannot use single Shared number on multiple phones but we use same concept on 8945 and 8845 . Never had any problems
This behavior I noticed is with 7942 model phone.
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Created by
shiva.nyalam
in Other Collaboration Subjects
in Other Collaboration Subjects
12-20-2017
06:16 PM
12-20-2017
06:16 PM
thank you
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Created by
shiva.nyalam
in Collaboration, Voice and Video Documents
in Collaboration, Voice and Video Documents
12-08-2017
03:00 PM
12-08-2017
03:00 PM
Integration document with AXIS 8004 with Cisco CUCM
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Labels:
12-02-2015
08:13 PM
I have 10 FXO ports and 15 Ephones on CME setup version 8.
I want to configure one FXO Port dedicate to one Ephone only dedicate to Manager, other 9 FXO ports should be utlized by other ephones in office.
I tried with custom cor for one port but that way it didnt work.
Looking for configuration.
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Labels:
Created by
shiva.nyalam
in Collaboration, Voice and Video Documents
06-14-2019 02:53 PM
06-14-2019 02:53 PM
SymptomsUCM version is 11.5Created new Device profiles and End user with
BAT and tested on the 8945 ...
04-12-2019 12:22 PM
Thank you Bill,Try to find the parent fix, my understanding this phone
will not work well with shari...
01-12-2018 11:41 AM
Hi Bill, I had seen this issue with 7942/7941 Model phone, if you have
shared line on multiple phone...
Created by
shiva.nyalam
in Other Collaboration Subjects
12-20-2017 06:16 PM
12-20-2017 06:16 PM
thank you
Created by
shiva.nyalam
in Unified Communications Infrastructure
12-10-2017 06:49 PM
12-10-2017 06:49 PM
Need a documentation for office360 Integration with Unity for Voicemail
to Email.
Created by
shiva.nyalam
in Collaboration, Voice and Video Documents
12-08-2017 03:00 PM
12-08-2017 03:00 PM
Integration document with AXIS 8004 with Cisco CUCM
Created by
shiva.nyalam
in Unified Communications Infrastructure
12-08-2017 02:53 PM
12-08-2017 02:53 PM
Problem description : Incoming Call that are transferring from Desk
phone DID COX to the Outbound tr...
Created by
shiva.nyalam
in Unified Communications Infrastructure
12-06-2017 02:36 PM
12-06-2017 02:36 PM
Thank you Saurabh.RegardsShiva Kumar Nyalam.Wipro Technologies,
Created by
shiva.nyalam
in Unified Communications Infrastructure
12-01-2017 08:08 AM
12-01-2017 08:08 AM
hi ,Even I am looking to upgrade form CUCM 8.6 to Version 11.xDo we have
any detail documents for up...
Created by
shiva.nyalam
in Unified Communications Infrastructure
12-01-2017 07:58 AM
12-01-2017 07:58 AM
hi Bruno, Hope you might have already fixed it. you can do two things,I
am assume that FXS port conn...
Public Statistics
| Date Registered | 03-04-2015 11:35 AM |
| Date Last Visited | 06-19-2019 12:35 AM |
| Total Messages Posted | 13 |
| Total Helpful Votes Received | 5 |
