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Our receptionist has reported a few different problems transferring people. I've attached the error below and it pops up occasionally.Also, some callers have reported being dropped during transfers from the receptionist.We're running CUEAC 8.6.2.11 a...
I'm working on a client and the calling party name won't show on their phones. The carrier is passing the calling name successfully to the gateway through a PRI. It is a H323 gateway and the call manager is version 7.1.5. This is the case on whatever...
I just want to clarify that the latest 11.5.1 SU6 requires the COP file. I used the one bundled with CiscoJabber-Admin-ffr.12-7-1 and it worked after a cluster restart. This is what it looks like in the new Jabber:
Here is the link to the documentation if anyone is looking for it: https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200581-Procedure-to-Adjust-WaterMark-in-RTMT-of.htmlI lowered my watermark...
This was extremely helpful. We used the updated CLI application for 11.x: http://www.ciscounitytools.com/Applications/CxN/MessageArchiverCli/MessageArchiverCli.html Application admin and password is needed to login using the HTTP method (CUMI) and d...