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Hello Community,A UCCX cluster is facing high CPU alerts every hour.The performance log shows the total amount CPU and, it's really higher when the alert is generated.However, the same log does not shows an specific process with an unusual CPU usage....
Hello Community, A customer has a MediaSense server with the Archive configuration and the option "Archive Recording Older than (in days)" was set with the value 7, but the SFTP server is receiving files older then 20 days. When I click in the button...
Hello Community. I have a MX800 that, sometimes, does not turn on the left screen. It seems is happening after it take a long in standby. After rebooting the codec it works again. We tried to update the software to the version CE9.8.0, but the issue ...
Hello Community,I am troubleshooting a QoS issue. The packets is arriving in the far end without DSCP marking, so I am trying to find if the network is missing a trust anywhere.I never did something like that in a SUP2T, so, I would like to ask if th...
Hello Community,I am trying to follow the link bellow to change the DST.https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/118744-technote-cucm-00.htmlIf I understood, according the section "D...
I was looking for a similar SQL query so I hope the following queries might be helpful to someone: run sql select dev.name as devicename, dev.description as description, np.dnorpattern as extension, rp.name as recordingproile, rd.tkrecordingflag as R...
Hello Mark,Indeed, the total number is high.admin:run uccx sql db_cra select count(*) from systemconfig(COUNT(*))----------1241Command successful.admin:run uccx sql db_cra select count(*) from systemconfig where active='f'(COUNT(*))----------1230Comm...
Hello community
About this, I did some test with a similiar scenario.
It seems the lookup always returns the first user that was set with the number in the AD.
If you remove the number in the first user, clear the Jabber cache, and set the numb...
