Smart Licensing for CUCM 12.XOverviewHow it works, Deployment ModelsSmart Account and Virtual AccountCisco Smart Software ManagerCisco Smart Software Manager SatelliteSatellite Deployment ModelsDocumentationCisco Smart License Manager serviceNote: We...

A computer telephony integration (CTI) route point designates a virtual device that can receive multiple, simultaneous calls for application-controlled redirection. Unless there is an application controlling the CTI route points/ports, they won't sh...

Query: Is there a way to check the lease/binding on CUCM without root access (any version)   As of now there is currently no way to view the information about active DHCP leases on CUCM An enhancement request had been previously filed but there is ...

!! Video Tutorial In this video I will cover how to collect Call manager traces from CUCM using RTMT tool. You may send me an email at Mohit.Grover@cisco.com for any comments, questions, suggestions, contributions, etc.

!! Video Tutorial Q: How to do Packet Capture on CallManager, Unity Connection or CUPS (Any Version)? A. You can take a sniffer capture from the command-line (CLI) of CUCM, Unity Connection or CUPS. In order to start the capture, enter this comman...