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Hi,In the CVP Ops console i see "91919191" used for Ringtone. However "91919191" also has "send to originator" enabled. We are planning to replace one of the inbound gateways with ISR-G3. Since ISR-G3 does not support VXML, I cannot use "ringtone.tcl...
Hi all,Can you please advise how i can verify if DigitCollect is already active on a call leg.If ( DigitCollectLeg is not Active on leg){ # Issue DigitCollect on Leg leg collectdigits leg_incoming PARAM}
We have the same problem from all call center locations since upgrade to Finesse 11.6. Never had any issues when using finesse 11.0. Is this a software bug.
Can you try a return after act_Selectif { $status == "cd_006" } { set busyPrompt _dest_unreachable.au (--> You can change the prompt here as "Extension entered is not valid") act_Select return }
Hi Leonardo, Try this?http://www.cisco.com/c/en/us/td/docs/ios/voice/tcl/developer/guide/tclivrv2/tclivrv2_ch5.htmlproc act_GotDest { } { global dest global callInfo global oprtr global busyPrompt puts "\n proc act_GotDest" set stat...
