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About jon_taylor1
Online
jon_taylor1
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Member since
03-18-2015
20
Posts
5
Helpful
0
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Latest Contributions by jon_taylor1
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Re: UCCX Deselecting an Agent ?
Created by
jon_taylor1
in
Contact Center
01-20-2021
01-20-2021
Thanks Sean,. more than appreciated!,. I'll look into this!
Re: UCCX Deselecting an Agent ?
Created by
jon_taylor1
in
Contact Center
01-19-2021
01-19-2021
Thanks Sean, much appreciated. I'll try and come up with alternative ideas to give to management.
UCCX Deselecting an Agent ?
Created by
jon_taylor1
in
Contact Center
01-19-2021
01-19-2021
Hi All,. Does anyone know of a method for deselecting a resource in a script ? Been asked check the ...
Re: Finesse newbie - want to display a hyperlink,.
Created by
jon_taylor1
in
Contact Center
10-10-2017
10-10-2017
Hi Denise,All working now,. I had been trying to use the link in a new XML file I had created. I tri...
Re: Finesse newbie - want to display a hyperlink,.
Created by
jon_taylor1
in
Contact Center
10-09-2017
10-09-2017
Thanks again Denise,So far I get the hyperlink displayed, however it’s not clickable. I’ll try again...
Re: Finesse newbie - want to display a hyperlink,.
Created by
jon_taylor1
in
Contact Center
10-06-2017
10-06-2017
Hi DeniseYes,. that’s exactly what I need,. Thankyou so much for your help,. Must admit after workin...
Finesse newbie - want to display a hyperlink,.
Created by
jon_taylor1
in
Contact Center
10-05-2017
10-05-2017
Hi Guys,I've been playing around with Finesse and the sample gadgets (call history, Embedded web pag...
Hi Rolando
Created by
jon_taylor1
in
Contact Center
03-17-2017
03-17-2017
Hi Rolando Afraid I have not been able to do any further testing,. of course could be my instance of...
Nothing yet, although must
Created by
jon_taylor1
in
Contact Center
02-15-2017
02-15-2017
Nothing yet, although must admit I haven't had much time to devote to it!
Hi Ben
Created by
jon_taylor1
in
Contact Center
02-07-2017
02-07-2017
Hi Ben It's pretty much a carbon copy of the script linked to in this thread, I just merged it into ...
Yes,. I do have the contact
Created by
jon_taylor1
in
Contact Center
02-07-2017
02-07-2017
Yes,. I do have the contact selected instead of the triggering contact.
Interested to know how you
Created by
jon_taylor1
in
Contact Center
02-06-2017
02-06-2017
Interested to know how you get on Ben, been trying to get this working myself using the method Chint...
Hi Rob,
Created by
jon_taylor1
in
Unified Communications Infrastructure
04-13-2016
04-13-2016
Hi Rob, Thanks for your reply, while that alone didn't solve the issue,. it certainly got me thinkin...
Unity Connection. System Call Handler - 'Message recipient' selection question,....
Created by
jon_taylor1
in
Unified Communications Infrastructure
04-12-2016
04-12-2016
Hi All, Thanks for taking the time to read,. this is something thats been bugging me for a while. Wh...
Hi Eric,. Solved it!,. all
Created by
jon_taylor1
in
Contact Center
03-19-2015
03-19-2015
Hi Eric,. Solved it!,. all your questions got me thinking,. I never did a reactive debug on the chec...
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Public Statistics
Date Registered
03-18-2015
01:16 AM
Date Last Visited
03-05-2021
05:21 AM
Total Messages Posted
20
Total Helpful Votes Received
5
Helpful Votes Given To
User
Helpful Count
Sean Lynch
10
Rob Huffman
5
See all >
Helpful Votes From
User
Helpful Count
Rob Huffman
5
See all >