About b@aspirecct.com

b@aspirecct.com · 07-10-2018

Hello ,Do i need some license or be a cisco partner to get access/permission to connect and get 'All Event' from the CTI server ?Thank Boaz

b@aspirecct.com · 07-04-2018

HelloI Develop windows service the need to get all agents dialogs events.How can i achieve that ?

b@aspirecct.com · 11-12-2017

Hello We develop web application that will contine real time reports. We want to develop queue statistic like Precision Queue Default View build in report (The report in in CUIC). Currently we have queue statistic real time report that his data sour...

b@aspirecct.com · 10-18-2017

hi,I need to develop an external app that show live data on agents (agent state, number of incoming calls, number of outgoing calls ...)also queues live data (numberOfCurrentwaitingCalls, MaxWaitingTime,NumberOfIncomingCalls, NumberOfAbandonedCalls...

b@aspirecct.com · 07-25-2018

How can i be a member of devnet ?

b@aspirecct.com · 07-11-2018

1) Get on real time calls (in details and count ) waiting in queues.2) Get on real time all calls event.thanks

b@aspirecct.com · 07-11-2018

Get waiting calls in queue and all calls events in my backend service.

b@aspirecct.com · 07-10-2018

I want to develop CTI client and receive all calls event.this ability is missing from Finesse APIs.Finesse is focus i the desktop, but i what to develop cti server client

b@aspirecct.com · 07-07-2018

Thanks

Member Since	‎10-02-2017 04:08 AM
Date Last Visited	‎09-20-2018 06:59 AM
Posts	28
Total Helpful Votes Received	6

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Access to CTI server

Get all agents dialogs event

UCCE 11.5 - Connect directly to Live Data Server

UCCE 11.5 - Get Agents and Queues Real time data

Re: Access to CTI server

Re: Access to CTI server

Re: Access to CTI server

Re: Access to CTI server

Re: Get all agents dialogs event