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i need a script for post call servey for UCCX12.5, basically script should take the calling number and caller input (from 1 to 5 ). reports should be collected from CUIC and should show the calling number and the rate (1 to 5). please advise how can ...
error is showing when opening cisco finesse using UCCX publisher server, when opening my history gadget the following error is showing " there were issues rendering this gadget. unable to find certificate chain". but when access Finesse from the sub...
Hi everyone,
our CUCM works fine for inbound and outbound call and everyone call hear the ring and ring back tones , now the issue is when i forward the ip phone to PSTN number and i call the forwarded ip phone number i cant hear ring back tone, Ho...
I will need an automated callback script so that when agent stays in the queue for more than 1 min call back prompt should be played, after that call should be placed automatically once any agent is available.
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii" />I did this modification and it didn’t work .. please advise if I can do anything else.Thanks
