Post Call Servey Script

[Mustafa.Taha]

i need a script for post call servey for UCCX12.5, basically script should take the calling number and caller input (from 1 to 5 ). reports should be collected from CUIC and should show the calling number and the rate (1 to 5). please advise how can i do that.

[Quigath]

I don't remember how to do this off the top of my head but have you checked the developer guide? Most all of the info should be in there.

[Mustafa.Taha]

i would really appreciated if you have a sample script.

[bill.king1]

@Mustafa.Taha , did you look at the posts I included? One of them even includes a sample script in it.
https://community.cisco.com/t5/contact-center/postcall-survey-help-with-uccx7/td-p/2417969

[bill.king1]

Is this what you're looking for?

https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/119428-technote-uccx-00.html

You may also find this link helpful as well.

https://community.cisco.com/t5/contact-center/uccx-11-post-call-survey/td-p/2863358