07-04-2022 12:52 AM
i need a script for callback feature, if the caller stays in the queue more that 1 min he should have the option for call back
07-05-2022 06:36 AM
09-01-2022 06:45 PM
When the call go to system callback the report show this call is abondoned.
Is there anything I can do to show that this call has not been dropped?
Anyone has this problem?
10-02-2022 04:26 AM
I will need an automated callback script so that when agent stays in the queue for more than 1 min call back prompt should be played, after that call should be placed automatically once any agent is available.
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