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Hello,When using the “Recording” step in UCCX 8.5, the audio is saved to a variable from “Document” type, and seems to be encoded to a sort of string.In order to send this audio to an external application we should understand the encoding method so w...
I believe you need to apply it to the POTS dial-peer
https://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/64020-number-voice-translation-profiles.html#con13
Call Blocking Specific Calling Numbers
Configure a voice translation r...
Hello Deepak,
Your explaination is fine as long as there are less than 11 custom reason codes. We have 12 custom reason codes and are able to show only first 10 of them, while other 2 are summed up with "Time in other RC". How do you suggest to solv...
Hi Sinisa,Did you try to set the "Always Display Original Dialed Number" service parameter to TRUE ?Always Display Original Dialed Number: This parameter determines whether phones always display the number that the caller originally dialed (which m...
Hi Luis,It means you should have a DNS server available somewhere in your network to resolve all hostnames. No need to have the DNS running on the OM itself.Regards,Marina
