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We recently upgraded from 7.1(2a)SU1 to 7.1(3b) after our licensing TAC case was resolved (too many license files to load before the allotted time causing UCM service to fail completely). We also upgraded from the default firmware 8.5.2SR1 to 8.5.3 ...
On any of the 79x5 instruments, it appears if you have your headset hooked up to the headset port on the back of the instrument AND the handset plugged in to its port on the back as well- that whenever you have an active call using the headset that i...
I know you can change it for the entire device by using the Volume +/- when the handset is on hook. I also see where you can configure this under the Line appearance for Ringer Setting (Phone Idle & Active) to Disable, Flash, etc. Is it possible to...
I've tested Extension Mobility on a couple phones successfully. I've since disable EM on the device, unsubscribed the device from the EM service and reset the phone. However, if I go to Phone Services -> EM -> Dependency Records, it lists I have tw...
Has anyone seen any issue with J4M on OS 10.8.1? When I have Jabber 8.6.1 installed, it will not connect to the Directory Server at all (AD LDAP via 389). If I install 8.6.4, then it connects to DS but does not populate telephone numbers correctly/...
I know this an old post, but is this recommendation still apply? If so, where could I reference it? If it's not, is there a list of recommended traces to configure on UCM, UCxn, UCCX, etc?Thanks.Craig L. Pollitt
Did you ever find a resolution to this? We just upgraded to UCM 8.5 and were hoping to enable codec renegotiation, however when we uncheck 'require mtp' on the trunk we started see the blind xfers w/ one-way audio. Our CUBE is running 15.1.2T1.Than...
Same here...glad to see I'm not the only one having this issue. I've tried both Accept/Relay Message Actions under UM Service and my MWI doesn't get updated from my Outlook client.Anyone have any ideas? Looking at other posts, it appears as though ...
