About joseph.james

joseph.james · 11-07-2018

Hi Experts, Is there any way that we can customize the application summary report to add Call GUID a...

joseph.james · 10-03-2018

Thank you Chris

joseph.james · 09-27-2018

Hi Experts, Was wondering if it is possible to create 2 Lines (Extensions)for a single agent and bot...

joseph.james · 09-22-2018

I have a specific requirement to create a report on the number of successful and failed attempts of ...

joseph.james · 09-05-2018

Hi Piyush,Thank you very much for your response. with your code, I could capture the call id using P...

joseph.james · 09-05-2018

Hi brian,Thank you very much for the response.your code bit was correct and I need to add a little b...

joseph.james · 09-05-2018

Hi Piyush,Thank you for the response.What I am looking for is a way to capture the Cisco Call-GUID i...

joseph.james · 09-05-2018

Thank you very much for the swift response!!Really appreciate it.What I am looking for is to capture...

joseph.james · 09-05-2018

Thank you! I found out the way : concatenate(before(";", Call.user.microapp.FromExtVXML[1]),";",befo...

joseph.james · 09-05-2018

Hi Experts, Is there any way to capture Cisco-Guid in ICM or in CVP VXML application using java.

joseph.james · 08-22-2018

Hi There,Thanks for the response. I have been going through the document, but I couldn't find the pr...

joseph.james · 08-22-2018

Hi Experts, I am trying to capture some data from VXML in ICM peripheral variables. Below data are p...

joseph.james · 05-15-2018

Hi Guys,We have integrated the PCCE solution 11.5 to Sales force and IDaaS for Delivering ID and Ver...

App Summary Report + GUID