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Hey All, So, first some background. Years ago we used UCCX along with CUCM for our call center queues. But our customer service department wanted to move to Noble for queuing instead of UCCX, so we got rid of UCCX and they've been using Noble ever ...
Hello All, CUCM System version: 12.5.1.13900-152 - 1 Publisher and 3 subscribersI'm having an issue where NTP is unsynchronized. I can sit and use utils ntp restart on the publisher all day long and it never synchronizes. remote refid st t when pol...
Hello All, I've run into this bug using CUCM version 11.5.https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk24089 Can someone let me know if it is safe to restart Cisco CAR Scheduler on the publisher during production hours? Or should I wait until ...
Hello,We are currently using Unity version 12.5. When voicemails are received, user receives voicemail as an attachment in an email. We're currently using microsoft exchange, but will be moving over to Google G Suite. So, I've been tasked to get u...
Hello,I'm working on upgrading all 7942s (near end of life phones) with 8851s. My call center phones were easy, I used the Bulk Admin Tool to use a template to insert the phones into call manager, with ext mobility, we distributed the phones, agents...
Hey mn4, We haven't encountered the NTP issue since I upgraded the VMWare VM Hardware to version 19 and restarted the CUCM cluster. Our ESXi hosts were upgraded from version 6 to version 7.0 U2 by our Unix team, that is when CUCM started having the ...
Hey Mortaza, Not sure if you saw the solution I posted, but we ended up getting the NTP issue resolved by upgrading the VMWare VM hardware to version 19, which was not available at the time we started having this issue. I hope this helps!
Hey by_hamid, I posted a solution to this issue, not sure if you saw it, but we were able to resolve this issue by upgrading the VMWare VMs that CUCM are on to hardware version 19, which was not available at the time this issue began. I hope this he...
To all waiting for an update on this:The issue was resolved by upgrading the VM Hardware to version 19, which was not available at the time this issue began. We upgraded the VMWare VM hardware 5 days ago and NTP has been synchronized as expected eve...
Dang, well lucky you, I wish some of that luck would rub off on my system XD. We're using suitable NTPs, everything else in our company uses them too, CUCM is the only system with issues. It's not like NTP is some complicated variable to work out, ...
