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Hi,During Early Media with EO and EM with DO, are there two different sets of SDP shared between the parties (one for early media and the other for the RTP). Thanks
Hi,What is the difference between platform and enterprise replication in UCCX? If the dbreplicaption isn't working in UCCX, then how does it affecting the CUIC reporting? Thanks
1. What is Standard Local Route Group useful? When and why is it used? 2. What is SRST. What are the things to keep in mind while creating it. Please share any documents on SRST.
Thanks Anthony.So incase we have an EM call with EO. So in this case the SDP details are shared in the Invite and 183 messages. But sometimes I see the SDP shared with 200 OK as well but I believe they'll contain the same RTP IP/ ports, codec info as...
Hi David,Like in CAD we have the Call History option where incase a call disconnects the agent still can know the calling number, time of call etc from the call history option. Such call history option, is it available in Finesse 10.6 and 11.6
Hi Muzaffar,In UCCX, you may have Standard license and Premium License. In Standard License you vet the basic IVR ports which is decided by the OVA template that is used to deploy UCCX, i.e. for 100 users(100 basic i e ports) or 300 users(300 ivr por...
Thanks Luis. I have a couple of questions here.1. In the cucm page of a phone sometimes I see Boot Load and Active Load mentioned. I believe Active load is the current load(firmware) that the phone has, what is the Boot Load? Is this related to SCCP ...
