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digits strip + dialing from bb (MVS)

Gilberto Marcos
Level 1
Level 1

Hello Every one.

I have configured sip trunks to join an MVS server in order to connect Black berrys to the deployment. Right now the black berrys are able to dial call manager extensions, pstn and we can make call from ip phones to black berrys. But the issue here is that we are not able to dial e.164 numbers register in the black berry directory (received calls) the format of the e.164 is like  +525500050686 when the black berry sends the "+" the call is tried to be placed to the pstn and it failed, if I edit the number an erase the "+" the call is routed to the extension (50686).

I have configured translation patterns in order to strip the first 13 digits in the format : \+5255000xxxxx and it should be replaced for xxxx (50686).

And also I have configured Applications dial rules starting with  +5255000 with a leght of 13 and 8 digits to be removed.

Is there something that I am missing?

Regards

3 Replies 3

Clifford McGlamry
Spotlight
Spotlight

Have you run this through the dialed number analyzer?  If so, what do you get?

When you send it to the gateway with the +, what shows up on the Q.931 debug trace as the outdialed number?

Cliff

Please rate helpful posts

Yes I have run the Dial Number analyzer and this is the result:

· Results Summary

o Calling Party Information

§ Calling Party = 51779

§ Partition = Usuarios_Acuario

§ Device CSS = COR

§ Line CSS = COR

§ AAR Group Name =

§ AAR CSS =

o Dialed Digits = +525500050686

o Match Result = RouteThisPattern

o Matched Pattern Information

§ Pattern = 50686

§ Partition = Usuarios_Acuario

§ Time Schedule =

o Called Party Number = 50686

o Time Zone = America/Mexico_City

o Call Classification = OnNet

o InterDigit Timeout = NO

o Device Override = Disabled

o Outside Dial Tone = NO

· Call Flow

o TranslationPattern :Pattern= \+52XXXXXXXXXX

§ Partition = Usuarios_Acuario

§ Positional Match List = 50686

§ Calling Party Number = 51779

§ PreTransform Calling Party Number = 51779

§ PreTransform Called Party Number = +525500050686

§ Calling Party Transformations

§ External Phone Number Mask = NO

§ Calling Party Mask =

§ Prefix =

§ CallingLineId Presentation = Default

§ CallingName Presentation = Default

§ Calling Party Number = 51779

§ ConnectedParty Transformations

§ ConnectedLineId Presentation = Default

§ ConnectedName Presentation = Default

§ Called Party Transformations

§ Called Party Mask = XXXXX

§ Discard Digits Instruction = None

§ Prefix =

§ Called Number = 50686

o Directory Number :DN= 50686

§ Partition = Usuarios_Acuario

§ TypeCFACSSPolicy =

§ Call Classification = Unknown

§ Forwarding Information

§ Forward All : DN = VoiceMail = No CSS = Marcacion_VS_ACUARIO_CSS

§ Forward Busy

§ Internal : DN = VoiceMail = Yes VoiceMailBoxNumber = 50686 CSS =

§ External : DN = VoiceMail = Yes VoiceMailBoxNumber = 50686 CSS =

§ Forward No Answer

§ Internal : DN = 00445543390773 VoiceMail = No CSS = NVIP_CSS

§ External : DN = 00445543390773 VoiceMail = No CSS = NVIP_CSS

§ Forward No Coverage

§ Internal : DN = VoiceMail = No CSS =

§ External : DN = VoiceMail = No CSS =

§ Forward Unregistered

§ Internal : DN = 00445543390773 VoiceMail = Yes VoiceMailBoxNumber

= 50686 CSS = NVIP_CSS

§ External : DN = VoiceMail = No CSS = NVIP_CSS

§ CFDF : DN = VoiceMail = No CSS =

§ Pickup Group Number =

§ Device :Type= Cisco Unified Client Services Framework

§ Device Status = UnRegistered

§ Device Name = CSFha013091

§ Ignore Presentation Indicators = Disabled

§ Logged Into Hunt Groups = Enabled

§ Alerting Name = Rafael Hernandez Barajas

§ Dual Mode = Disabled

§ Do Not Disturb(DND)

§ DND Status = Disabled

§ DND Option = Ringer Off

§ DND Incoming Call Alert =

§ Automated Alternate Routing (AAR)

§ AAR Group Name =

§ AAR Calling Search Space =

§ AAR VoiceMail Status = Disabled

§ AAR Destination Mask =

§ AAR Prefix Digits =

§ Device :Type= Cisco 7945

§ Device Status = Registered

§ Device Name = SEP00270D3E840E

§ Ignore Presentation Indicators = Disabled

§ Logged Into Hunt Groups = Enabled

§ Alerting Name = Rafael Hernandez Barajas

§ Dual Mode = Disabled

§ Do Not Disturb(DND)

§ DND Status = Disabled

§ DND Option =

§ DND Incoming Call Alert =

§ Automated Alternate Routing (AAR)

§ AAR Group Name =

§ AAR Calling Search Space =

§ AAR VoiceMail Status = Disabled

§ AAR Destination Mask =

§ AAR Prefix Digits =

§ Device :Type= BlackBerry MVS Client

§ Device Status = Registered

§ Device Name = 50686

§ Ignore Presentation Indicators = Disabled

§ Logged Into Hunt Groups = Enabled

§ Alerting Name = Rafael Hernandez Barajas

§ Dual Mode = Disabled

§ Do Not Disturb(DND)

§ DND Status = Disabled

§ DND Option = Ringer Off

§ DND Incoming Call Alert =

§ Automated Alternate Routing (AAR)

§ AAR Group Name =

§ AAR Calling Search Space =

§ AAR VoiceMail Status = Disabled

§ AAR Destination Mask =

§ AAR Prefix Digits =

· Alternate Matches

o Partition :Name= Celaya_vip

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= Envases y Tapas VIP

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= INTERNA

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= NTelefonos_VIP

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= SantiagoEtla_Gerencia

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= Usuarios_AndromacoSnclave

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= usuarios Celaya

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= usuarios Zacatecas

§ Pattern

§ Pattern = \+52XXXXXXXXXX

§ Pattern Type = Translation

§ TranslationPartition =

§ CallManager Device Type = AccessDevice

§ PatternPrecedenceLevel = ExecutiveOverride

o Partition :Name= NTelefonos_VIP

§ Pattern

§ Pattern = 50686

§ SsType = 16777209

§ SsKey = 0

§ Pattern Type = Intercept

§ Pattern

§ Pattern = 50686

§ Pattern Type = Enterprise

§ CallManager Device Type = NoDeviceType

§ PatternPrecedenceLevel = ExecutiveOverride

From:

cmcglamry

To:

Gilberto Marcos S/Mexico/IBM@IBMMX

Date:

22/07/2011 23:15

Subject:

- Re: digits strip + dialing from bb (MVS)

Cisco Support Community

Re: digits strip + dialing from bb (MVS)

created by Clifford McGlamry in IP Telephony - View the full discussion

Have you run this through the dialed number analyzer? If so, what do you

get?

When you send it to the gateway witht he +, what shows up on the Q.931

debug trace as the outdialed number?

Cliff

Reply to this message by going to Cisco Support Community

Start a new discussion in IP Telephony at Cisco Support Community

nitsinha
Level 4
Level 4

Just for testing can you try to block the translation pattern with Error=Precedence level exceeded, and then try a test call. If the call hits the Translation pattern, then the caller should hear an annunciator message as "Your call cannot be completed as dialled". If this does not happen, then make sure the CSS, partition is correct and the TP is being hit.

HTH

Regards

Nitesh

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