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Hi, We have a customer running UCCE 9.0 and when they have a personal callback call that fails for some reason it is rescheduled 24 hours forward in time. Is it possible to edit this so it reschedules 5-10 minutes forward in time instead?I've tried t...
I have a customer that want to disable touch tones on some of their c7912 phones on their CUCM 7.1.3.They don't want to disable DTMF, they just don't want to hear the tones when they press the buttons on the phone.I've tried to look for a solution on...
Hi Community!I'm trying to figure out if there is any difference between the primary and the secondary supervisor in IPCCX 7. I have a team where person A is Primary and person B is secondary.When person A logs into appadmin and goes to RmCm and look...
If anyone else come across this issue like i just did, what solved it for me after many attempts was to press F8 to enter CIMC config. Everything else failed. I did crash when I pressed F8 as well, but it rebooted itself and all was ok.
Hi, there are no dumb questions It's not an idea, It's is what we experience when for example the call gets the status dead air when the customer is silent when answering. Then the call is rescheduled exactly 24 hours ahead in the dbo.Personal_Call...
Hi, yes I've looked at those settings. They are on standard settings. 20 minutes for NoAnswer and 1 minute for Busy.But those registry settings can't be set high enough to cause the call to be rescheduled 24 hours ahead.I see the registry setting bel...
