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Lasse Solberg
‎08-14-2020
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Member since ‎11-29-2010
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UCCE 9.0 Personal Callback - Change Retry time

Created by in Contact Center
02-14-2014
02-14-2014
Not yet, I thought I'd try this forum first =)

UCCE 9.0 Personal Callback - Change Retry time

Created by in Contact Center
02-14-2014
02-14-2014
The status is set to P 28, so it's Pending and goes A when the timer reached CallbackDateTime the fo...

UCCE 9.0 Personal Callback - Change Retry time

Created by in Contact Center
02-14-2014
02-14-2014
Hi, there are no dumb questions =) It's not an idea, It's is what we experience when for example the...

UCCE 9.0 Personal Callback - Change Retry time

Created by in Contact Center
02-14-2014
02-14-2014
Hi, yes I've looked at those settings. They are on standard settings. 20 minutes for NoAnswer and 1 ...

UCCE 9.0 Personal Callback - Change Retry time

Created by in Contact Center
02-14-2014
02-14-2014
Hi, We have a customer running UCCE 9.0 and when they have a personal callback call that fails for s...

Disable touch tones?

Created by in IP Telephony and Phones
04-16-2012
04-16-2012
Hi, thank you for your reply.It was as I "feared" =)Do you know if it is possible to disable the ton...

Disable touch tones?

Created by in IP Telephony and Phones
04-16-2012
04-16-2012
It's for the 7912, not 7921.-Lasse

Disable touch tones?

Created by in IP Telephony and Phones
04-16-2012
04-16-2012
I have a customer that want to disable touch tones on some of their c7912 phones on their CUCM 7.1.3...

UCCE Error: failed to update the database login name is already

Created by in Contact Center
07-22-2011
07-22-2011
I'm trying to add an agent and get the same error message "failed to update the database login name ...

Re: Unable to log in Cisco Agent Desktop after changing the IP A

Created by in Contact Center
02-22-2011
02-22-2011
Did you have need to reinstall CAD after doing those changes?

Re: Any difference between Primary and Secondary Supervisor in I

Created by in Contact Center
02-03-2011
02-03-2011
We are running 7.0(1)SR05_Build504 on this server.

Any difference between Primary and Secondary Supervisor in IPCCX 7?

Created by in Contact Center
01-31-2011
01-31-2011
Hi Community!I'm trying to figure out if there is any difference between the primary and the seconda...
Public Statistics
Date Registered ‎11-29-2010 05:57 AM
Date Last Visited ‎08-14-2020 12:17 AM
Total Messages Posted 17
Helpful Votes Given To