About Dennis Hackenbracht

Dennis Hackenbracht · 12-09-2024

Hi Community. Did anyboby find a solution without any custom gadgets in Finesse to push Data attached to a call (stored in CallVariable 1-10 or any other call.user_variable) from one Agent to a 2nd Agent in Finesse when first Agent does a warm (consu...

Dennis Hackenbracht · 10-07-2024

Hi all,we need to regenerate the certificates for our CVP Call and OPS Console Servers.Referecing to Congiruation Guide there is not given any information about the keysize supported. Only in configuration example for creating the singing request is ...

Dennis Hackenbracht · 06-03-2024

Hi all,we are evaluating a new Monitoring solution with Zabbix for our UCCE.Does anyboby has an idea if there are Templates for ICM, CVP, CUIC, Finesse and VVB available somewhere?This would be very helpful. Otherwise we need to stick to official SNM...

Dennis Hackenbracht · 10-20-2023

Hi all,I got an email regarding this vulnerability and found CCMP as affected product.Unfortunately in Bug description there is no detailed version mentioned.12.6(1)ES9 has been released in august as latest release but the Bug is listed as "fixed".Do...

Dennis Hackenbracht · 08-10-2022

Hi folks, I have a strange behavior with UCCMP 12.6.1(ES6). We did an update to the latest release in order to fix Bug CSCwa91768: Password field does not appear in person tab. Now, after the update we are experiencing again a problem with missing pa...

Dennis Hackenbracht · 12-09-2024

Hi Bill, now its clear why it was not working for us. We do not use Routepoints anymore but Routepattern pointing to a RouteGroup with both CVP Trunks configured.So we will have Peripheral Change and a new call. I have now configured a CTI Routepoint...

Dennis Hackenbracht · 07-30-2024

Hi, there is no documentation available anymore for versions <11.6. But 11.6 is based on Windows 2012R2. So 10.5 might be 2008R2, I do not remember. Anyway, both Operating Systems are out of service and there are no updates available anymore. I guess...

Dennis Hackenbracht · 03-14-2024

I guess you are missing the password in your batch file. Try -storepass variable with default password "changeit"Or you can find the password in the file C:\Cisco\CVP\conf\security.properties

Dennis Hackenbracht · 01-03-2024

Hi,we have seen this problem over the last years and several versions (starting maybe with CVP 11.x).Only "solution" how to avoid this seems to be a regular reboot, eg when installing latestet Windows Updates monthly. But from time to time a reboot i...

Dennis Hackenbracht · 06-28-2023

Hi David,Why not run EDMT from 11.x to 12.x, keep the data (maybe on a new vm) in an SQL Server Instance wihtout HDS or whatever installed and add this one as a datasource ins CUIC. Then you do not have to worry (and I can hear your pain) about the R...

Member Since	‎01-11-2019 04:55 AM
Date Last Visited	‎01-15-2025 05:23 AM
Posts	22
Total Helpful Votes Received	11

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Configuration Assistance: Pass Callinformation to 2nd Agent in Finesse

CVP Certificate keylength

Zabbix Monitoring

CSCwh88737 - Evaluation of ccmp for HTTP/2 Rapid Reset Attack vuln.

UCCMP 12.6.1.6 password fields missing for new agents

Re: Configuration Assistance: Pass Callinformation to 2nd Agent in Fin

Re: Shindig is undefined - PCCE SPOG page Error.

Re: Key store access Incorrect in cisco CVP 12.6 server

Re: Cisco oamp server high memory issue

Re: Decommisioning an old CCE instance what do you do with the HDS?