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Us efor for multi tenant type environments when 2 entities have seperate telephone lines & need seperate bills. Thanks to Paul from the TAC Outgoing calls – automatic trunk group selection based on calling number Due to internal billing arrangement...
Old / incompatible firmware being used.Recommend upgrading to the latest UC500 software pack. https://supportforums.cisco.com/docs/DOC-9829CCA Upgrade FailingGo through the CCA connection checklist - https://supportforums.cisco.com/docs/DOC-9779Incom...
Hi,My carrier is sending me numbers without the leading area code digits.This is causing issues when I dial out & also when I use applications like Callconnector etcHow do I ensure that all my missed calls have the full number including area code.Tha...
Simple Contact Center for UC500 - Native on UC500 (5-10 Agents)Realistically this can support a basic level of functionality for 5 - 10 agents. After about 10 agents you really need to be considering the Cisco Communication Manager Express with the A...
Event Name: Cisco Small Business Update for PartnersSummary:Learn about New Updates for Cisco Small Business portfolio and exciting new offers that will help boost your SMB sales. Two experts from Cisco will share their insights with you.Topics ...
The options I know of are- Cisco Discovery which scan the network and maps EOL - e.g. Netformx http://design.netformx.com/nnd/ (Which I think you spefically don't want)or- EOL - RSS Feeds - http://www.cisco.com/en/US/products/product_launch_rss_feeds...
Correct Steve it hasn't been specifically tested with UC540/560 & the Small Business Support Centre will not support it.Having said that UC540/560 is running a variant of the CME code so in all likelyhood it is going to work.My understanding is the i...
Have you tried to provision it ... from memory you can only do one factory reset before you need to load config files from a TFTP server.Depending on your softswitch try to provision the phone.The cisco guide for it is here but is a little detailed c...
Matt are you saying after the 12345... procedure & the phone reboots that it still comes up with the username/password prompt ?Procedure described here : http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml