Us efor for multi tenant type environments when 2 entities have seperate telephone lines & need seperate bills. Thanks  to Paul from the TAC Outgoing calls – automatic trunk group selection based on calling number Due to internal billing arrangement...

Old / incompatible firmware being used.Recommend upgrading to the latest UC500 software pack. https://supportforums.cisco.com/docs/DOC-9829CCA Upgrade FailingGo through the CCA connection checklist - https://supportforums.cisco.com/docs/DOC-9779Incom...

Hi,My carrier is sending me numbers without the leading area code digits.This is causing issues when I dial out & also when I use applications like Callconnector etcHow do I ensure that all my missed calls have the full number including area code.Tha...

Simple Contact Center for UC500 - Native on UC500 (5-10 Agents)Realistically this can support a basic level of functionality for 5 - 10 agents. After about 10 agents you really need to be considering the Cisco Communication Manager Express with the A...

Event  Name: Cisco Small Business  Update for PartnersSummary:Learn about New  Updates for Cisco Small Business portfolio and exciting new offers that will  help boost your SMB sales. Two experts from Cisco will share their insights with  you.Topics ...