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Hi All, In Control hub Analytics showing different total call logs in engagement and in Quality option. What exactly meaning of total call logs in engagement and how it is different from total call logs( call logs by audio quality ) in quality
Hi All, In my organization, Someone deleted the end user configuration. But don't know who deleted it.We have reconfigured the configuration back, but want to check the logs from which ID it was done. In admin Logs we can see who created originally a...
Hey All, I am very new in CISCO. Might be this question is simple for you guys but I have not option J I want to create a group for extension A, B,C,D such that when someone calling to extension A and if call is not answered by A it should be transfe...
Cisco confirmed this behavior to be a bug and are currently addressing it with developer team.This seems to be a design issue, it seems there is some incorrect duplication going with the counter coming from the broadcloud calling service.
