Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a department of users that cannot transfer or call an RP that is used by a CCX application. They were able to do this just fine and then one day they said that it stopped working. When you call the RP from one of their phones you see it transf...
Here is the scenario:When we are required to evacuate our facilities (fire, hurricane etc.) we are looking for a way to either: A) Log all of the agents out at once. The system is currently setup to recognize that all agents are logged out and revert...
I am in the process of integrating the Xmedius fax server and cannot seem to get the server to communicate with the call manager. We are running CCM 4.2.3 and i have followe the Xmedius install guide. The Xmedius installer technicians cant figure it ...
I will try to explain the best i can.CCM 4.2IPCC 4.04(140)I have a call recording application and i am currently recording calls for the IPCC agents. However when a call is trasfer to an aget via IPCC JTAPI the recording system shows the caller ID as...
I have been attempting to do as you suggested but i cant figure out what method i need to use to write the igit String to the XML file.What i have so far is:Get Digit String Create File Document Write Fie DocumentSo how do i tell it what to write...
I didnt think a click would happen, but you never know. As far as the second option goes, i think that is the right idea, just not so sure about implementation. Can you point me to some code samples?
The resolution was seting the mgcp fxr-package as default. I had done this but when i reloaded the gateway the setting didnt keep. must not have wrote i to memory. Any ways, its working now.
