call hang

[fbadr]

Dear Netpros

i have call that hang on my 5300 ver Version 12.3(10a)

any way for me to disconnect that specific call manualy without disconnecting other active calls?

tks

[jalsovszky]

Hello!

You have to find the channel the call is hanged on. You can make it with 'show voice call status' or with calltracker (1st you have to enable it and use something like: show call calltracker active | include calling). If you found the channel, you can use:

clear interface serialX:Y where X is the PRI number and Y is the channel. Bear in mind, that dorpping channel 15 will drop all calls on the given PRI!

e.g.: (with calltracker)

DS0 slot/port/ds1/chan=0/1/1/13, called=, calling=(n/a)

clear int s1:13

Kind regards,

Tamas

ps: I was talking about E1/30

[fbadr]

tks for reply

sorry but it didnt work

my controller config is :

controller E1 0

clock source line primary

ds0-group 0 timeslots 1-15,17-31 type r2-digital

i have this call hanged and i want to clear only this one:

34B2 : 272589040ms.1 +25970 pid:78871 Originate xxxxxxxx334724 active

dur 1d03h tx:26542/631488 rx:3267343/78416232

Tele 0:0 (46153) [0.9] tx:98575350/32673430/0ms g723r63 noise:-84 acom:5 i/0:-18/-79 dBm

it is on controller 0 channel 9

while i have around 25 other normal calls that i dont want to disconnect

i dont have serial interfaces to clear

any suggestions?

tks