cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
822
Views
0
Helpful
3
Replies

Presenting username for external callers

TECH SUPPORT
Level 1
Level 1

Hi,

I want to know how I could present the username of an external caller, rather than its number.

I have a H323 gateway that receives the calls and send it to my CM 8.0, and also I have created an End Users and defined the Telephone Number as his mobile. So, when this mobile number dials in, I want to see the End User name rather than the mobile user... It's that possible?

Thanks,

Rafael Paniccia

3 Replies 3

jerome.gimbert
Level 1
Level 1

Hi,

did you find a solution? I'm interested.

Thx

You can use my TCL/IVR script "number to name" for the purpose.

www.ciscoscripts.com

Matthew Berry
Level 1
Level 1

That is not possible within CUCM.

Sent from Cisco Technical Support iPhone App

Matthew Berry | Solutions Architect, CCIE #26721 (Voice) World Wide Technology, Inc. | +1 612-219-0040 PS Engineering: Innovate & Ignite