I understand that the upgrade file from cisco.com/go/ac is supposed to keep the license file intact on the system. However, during my recent upgrade it didn't do that and wiped it out. I am now struggling to get a new license file generated as the in...

Hi,I want to know how I could present the username of an external caller, rather than its number.I have a H323 gateway that receives the calls and send it to my CM 8.0, and also I have created an End Users and defined the Telephone Number as his mobi...

Hi, is there a limit on the number of historical report users for UCCX 7.x?

Hi,I have a issue here on two of my new switches when i telnet i get username and password once logged in then i go to enable mode i again get a username and password prompt this time the password i have to give is enable password.This is not a issue...

Hi,We have a customer that is looking for detail of the actual traffic that gets dropped within a queueing policy. They would like source / destination / port numbers if possible.Is there any type of policing that would allow us to see this informat...